@Elchsupp Hi, sorry to hear this. Please DM us the email address you’re receiving messages at or reach out to [email protected]
so our team can investigate and get this sorted out.
@MWC_author We love a good travelogue 📚✈️ Nothing like putting those adventures into print to relive them all over again. Thanks for creating with us! 💜
@RhodaStewing We're so sorry for your loss🥺 What a beautiful way to honor her 💖 and the deviled egg story made us smile. Holding those memories close matters. 💜
@F1_driven We stand by the quality and care behind every book. If you haven't already, please DM us or email [email protected]
— happy to look into it.
@onesleepygenius We hear you, Felipe, and we’re sorry this has been so frustrating. If you haven’t already, please DM us your order details so we can take a closer look and help.
@onesleepygenius Felipe, we’re really sorry for the frustration, especially after being given a specific delivery promise. Please DM us your order number so we can review this and follow up.
@DavidGuttag We’re really sorry about this. That’s not the experience we want for anyone, especially during the holidays. If you haven’t already, please DM us your order details so we can look into this and help make it right.
@Libby_Mascaro Libby, we’re really sorry about this. We understand how frustrating it is, especially with expedited orders. Please DM us your order number and order email so we can look into this and help make it right.
@Patrique38 Hi Wilson, we’re really sorry for the frustration, especially with a birthday involved. We see your order has been delivered and shipping was refunded. Our support team has been in touch, and we’re here if you need anything else. 💜
@Nash_Adina We’re really sorry this has been your experience, Nash. That’s not the care we aim for. If you’re open to it, please DM us your order details so we can look into this and follow up directly with you.
@marty30fan We’re really sorry about this especially after the timelines you were given. That’s not okay. Please DM us your order details so we can take a closer look and help make this right.