@British_Airways Unfortunately they did not do all they could and I will be taking this further to journalists. 48hours notice is a joke, what if someone had fallen ill or injured in 24 hours or even at the airport. What then? It sounds like a lot of excuses and not enough accountability.
@BBCWatchdog I experienced shocking service from @British_Airways when I requested special assistance at Nice airport. I was left in pain, unattended, and the staff failed to communicate my needs. The pilot had to wheel me himself upon landing! This needs urgent attention #Travel
@British_Airways Your cabin crew team told me themselves that the check-in team failed to book or communicate regarding my special assistance. This is a huge oversight.
@British_Airways It was your teams job to communicate my concerns at the check-in desk when I asked for assistance. Therefore British Airways are at fault for not communicating with airport staff and leaving me to fend for myself during a difficult and painful time.
@GuardianTravel I need your help! I recently flew with @British_Airways
and faced terrible service while I was sick-so much so that the captain had to push me in a wheelchair after landing. All I received was a response saying my feedback would be shared. #CustomerServiceFail
I’m disappointed with @British_Airways . After falling ill and needing special assistance at Nice Airport, the staff failed to communicate my needs to the UK team. I ended up being pushed in a wheelchair by the captain! This should never happen. #BA#CustomerService
@femalefounders_ I have tried to contact you multiple times across various platforms. I have emailed you more than 3 times regarding an urgent query and have not received any reply. I understand it’s a busy time, but customer service should always be paramount. Can you contact me
@wizzair I have been unable to contact anyone via your chat option and the advisor on the phone wasn’t helpful at all. I need to login to my account and manage my booking, it has been 6 days without any assistance, this is completely unacceptable!! What do I do?
Yesterday I was told to shut up by Tamoor at @tacobelluk Shepherds Bush in a bust of aggression. All because I asked him to change his gloves after witnessing him handle food after touching cash.
New interim co-principals have been at central for over 30 years. They have sat on numerous panels, heard countless testimonies, witnessed many racist incidents and still have done nothing. These people have been complacent to racism for over 30yrs.
@seetickets my order has now disappeared and the reference number is not working. My theatre booking was in April, I have emailed and tweeted several times now and I haven't heard one thing back. I want a response today about my request before I have to seek legal advice