Anneke Brown

[Anneke Brown @mizzanneke]

@J_P_Service There are no down powerlines in Southfield St Elizabeth. Please give us back the light so we can have cell service!!!@ We need it !!!! NO communication since Tuesday.

[Anneke Brown @mizzanneke]

@myJPSonline your turn..... I live on the MAIN ROAD. Southfield to Junction. I HAVE NOT SEEN YOU'LL . NOT ONCE!!!! #southstelizabethissuffering

[Anneke Brown @mizzanneke]

Provider is unconscionable. South St. Elizabeth is SUFFERING!

[Anneke Brown @mizzanneke]

So @DIGICELJamaica you took away our service in St. Elizabeth before the first drop of rain, and 5 days later ......NOTHING!!!! #NOTTHEBIGGERBETTERNETWORK
@FLOWJamaica you weathered the storm better than @DIGICELJamaica BUT 5 days no service from either

[Anneke Brown @mizzanneke]

with @FLOWJamaica EVER. Every interaction has proven to be worse than the last . My company CUG is with @FLOWJamaica and I'm fed up . Back to @DIGICELJamaica

[Anneke Brown @mizzanneke]

On this episode of @FLOWJamaica is the absolute worse company in Jamaica: I applied for internet service 3 weeks go, and I have followed up 3 times and today I am being told that a survey was done and I can't get service. No one Absolutely NO ONE @FLOWJamaica called me on either

[Anneke Brown @mizzanneke]

Of the two numbers listed on my account to tell me as much . My account was closed and that's it . I must be crazy to think that someone should have called me to say something AND that I should go collect my refund . I have NEVER had a pleasant experience

[Anneke Brown @mizzanneke]

@FLOWJamaica @FLOWJamaica I've done this dance with you 3 times already . I've given my account number and you'll do nothing
At this point I'm about to email Stephen Price .

[Anneke Brown @mizzanneke]

@FLOWJamaica you are really batting 0/100!!! Four weeks and counting,I still can't get the service I requested, all I want is cable and four weeks later NOBODY ABSOLUTELY NOBODY at Flow has been able to follow through ... Continous promises

[Anneke Brown @mizzanneke]

Money with a company and they don't want it . @Garry4Flow please help me to understand?????

[Anneke Brown @mizzanneke]

Useless apologies, and the worst customer service in Jamaica. At this point it is laughable. I have called no less than 10 times in 4 weeks, spoke to supervisors, tweeted and FOUR WEEKS later, I STILL CAN'T GET CABLE. Imagine you're trying to spend more

[Anneke Brown @mizzanneke]

There's no urgency in this update. 3 weeks of requesting the upgrade and numerous requests for an update. None if which has been dealt with any sort of urgency.

[FLOW Jamaica @FLOWJamaica]

@mizzanneke Hi Anneke, thank you for contacting FLOW! Our sincerest apologies for the delayed in upgrading your service, and we are happy to help. We have gone ahead to request an urgent update on your upgrade request. You are now awaiting to be contacted with further information.

[Anneke Brown @mizzanneke]

#THEWORST

[Anneke Brown @mizzanneke]

@FLOWJamaica IS RIDICULOUS 3 WEEKS AND I STILL CAN'T GET THE UPGRADE TO MY ACCOUNT!! CALLED AND SPOKE TO A SUPERVISOR WHO CAN'T ASSIST. SHE HAS TO SEND THE SAME FORM TO THE SAME DEPARTMENT THATS HASN'T RESPONDED TO MY REQUEST IN 3 WEEKS . #FLOWAINTFLOWING

[Anneke Brown @mizzanneke]

@FLOWJamaica After about 6 apologies, and absolutely no corrective action, it is clear that these "apologies" are disingenuous and @FLOWJamaica has zero customer service.

[Anneke Brown @mizzanneke]

@FLOWJamaica it's now Wednesday and I still can't get this done ????? I can't get a call from someone to handle my issue since Friday May 6th ???? This is your idea of customer service??? Or you don't need my business???

[Anneke Brown @mizzanneke]

@FLOWJamaica I've been trying for over one week now to get cable added to my existing account and each time I call I have to 1. Reiterate the request-so a service order can be generated and 2. Told that I will receive a call in 24-48 hours- which hasn't happened once in 11 days.

[Anneke Brown @mizzanneke]

Why am I begging to pay you more money? Why can't I get the service I'm requesting? Why is this so difficult?

[Anneke Brown @mizzanneke]

@FLOWJamaica I've been trying for over one week now to get cable added to my existing account and each time I call I have to 1. Reiterate the request-so a service order can be generated and 2. Told that I will receive a call in 24-48 hours- which hasn't happened once in 11 days.

[Anneke Brown @mizzanneke]

@GKMSOnline I have tried to reach someone at direct to bank for 2 days.
Spent 2 hours on hold yesterday. 2 hours x2 today, the phone cuts off at 2 hours. Currently on hold for 1 hour, sent WhatsApp- no response, sent email - no response. I NEED TO SPEAK TO SOMEONE!!!!

[Anneke Brown @mizzanneke]

It's not that @itskerrii came #deadlast its that she was talking cash money shit and came #deadlast . @Nike she could use a lesson in humility. @FastElaine @realshellyannfp showed grace and humility and WON!! #shacantrun #shacamedeadlast #shalost 🇯🇲🇯🇲🇯🇲🇯🇲🇯🇲