@O2 Officially in my cancelling contrat due to complete incompetence throughout !! Customer service , shops , complaints…. How to lose customers and not give a shit ! #jokers
@O2 would really love to #seewhatyoucando, 3rd week , no access to my own information and no responses from complaint ,as you are not listening to what I’m saying , I just need a god damn reset link as your site is not working ,but advised to keep paying bill #jokers
@O2 into a second week without any resolution to my issue , reading through your feed I’m not the only person with this issue!!
Sporadically get replies but then radio silence and still no further forward !!!
Clearly there is an issue
@O2 I mean any danger at all if somebody assisting ?? Multiple messages , complaint raised and after a week still unable to get into MyO2 !!!
This is just not good enough customer service to hold on to your customers!
@O2 , any danger of actually assisting customers??? another day passes and still unable to access any of my information on the My O2 app , I need a reset link sending but it doesn’t matter how I try to request there is no link sent !!! Urgently needs sorting !!!
@BritishGas@centricaplc ! Wow ! You came in and caused a lot of damage and inconvenience and the offer to cover the damage was £40 ! (Just the items damaged was in the region of £100)Funny £80 was then offered but cheque just arrived for £40 ! Cowboys ! Do not recommend !!!