marie murray

[marie murray @mjmurr24]

@Buseireann @Education_Ire I did this and there has been no response in almost 2 weeks. Is there an alternative way to speak with someone who can offer some assistance?

[marie murray @mjmurr24]

@Buseireann @Education_Ire Applied for bus ticket for child starting school in Sept using portal. System said another school is closer but google maps shows our chosen school is closer to our home. Phoned Bus Eireann -told that the distance is not measured by the road!! What/why?

[marie murray @mjmurr24]

@Buseireann @Education_Ire When I rang this number last week 0818 919 910 the person I spoke to said he couldn't transfer me to anyone. He said I would have to send another msg via the portal even though I got no response through it.

[marie murray @mjmurr24]

@Buseireann @Education_Ire Thank you, I clicked on the link. There's an address but no contact number. Where can I find it?

[marie murray @mjmurr24]

@Buseireann @Education_Ire @Buseireann @Education_Ire did you not read my msg where I clearly stated that I called the number? The answer I was given is the reason I'm posting here. Where is the confusion from your side?

[marie murray @mjmurr24]

@Buseireann @Education_Ire Where is your call centre based for school transport queries?

[marie murray @mjmurr24]

@Buseireann @Education_Ire @Buseireann @Education_Ire yes, I did that, and I was told over the phone that the distance from our house to the school is not measured by the road! I asked how that could possibly make sense and he couldn't tell me. I want to speak to someone who can tell me.

[marie murray @mjmurr24]

@TK_HelpDesk Unbelievable! Exact same thing happened on my arrival to Dublin airport earlier today!!!!! Such a disgrace!!!!

[marie murray @mjmurr24]

@TK_HelpDesk TurkishAirlines travelingfrom Dublin to Beirut No buggy at the gate in Beirut as requested on tag. I'm 5 months pregnant and had to carry my 18mth old & bags all the way to baggage claim to buggy. Staff didn't care and didn't help. Buggy broken could not assemble.

[marie murray @mjmurr24]

@TK_HelpDesk Done

[marie murray @mjmurr24]

Is it Etihad policy to ignore their customers instead of passing them on to someone else who can assist them when a particular representative is unhelpful? https://t.co/xHLIyFsdMY

[Etihad Help @EtihadHelp]

@mjmurr24 You may send your feedback via our website. https://t.co/wyy6uYVWDh *Rose

[marie murray @mjmurr24]

this is where I have been sending my emails. I was unhappy with the first response and have been requesting someone else to deal with my complaint but I'm being ignored! https://t.co/xHLIyFsdMY

[Etihad Help @EtihadHelp]

@mjmurr24 You may send your feedback via our website. https://t.co/wyy6uYVWDh *Rose

[marie murray @mjmurr24]

@EtihadHelp Could you please tell me where i can direct a complaint/ I have emailed etihad many times and received no response

[marie murray @mjmurr24]

@EtihadHelp I still have not received any reply even though I've sent the emails again. What do I do now?? It's clear I'm being ignored!!

[marie murray @mjmurr24]

@EtihadHelp Etihad feedback have been ignoring me for 2 weeks and refuse to put me in contact with a manager. CDOVNR

[marie murray @mjmurr24]

@AerLingus it's ok I got things sorted out. Someone called me

[marie murray @mjmurr24]

@EtihadHelp What details do you need?

[marie murray @mjmurr24]

@AerLingus i need to cancel the flight by midnight tonight according to expedia to obtain my refund. Unable to reach anyone in aer lingus please help

[marie murray @mjmurr24]

@AerLingus trying to cancel a flight i booked earlier today. Contacted expedia was told to contact aer lingus but was left on hold for half an hour. Still no luck

[marie murray @mjmurr24]

@EtihadHelp CDOVNR i have been trying to resolve an issue with etihad feedback for over 3 weeks. They refuse to help me or put me in touch with a manager!!!!!!!!