The calm customer success manager compared two versions of the membership plan during the campaign launch and chose the one that offered capacity, privacy, and effort.
@British_Airways absolutely disgusting service on this morning flight from Singapore.. no breakfast left for passengers at the rear end of the plane ( cattle class ) got given noodles..and 30 mins before landing....only looking after business/club class..
@British_Airways I did ask to speak to the manager but she didn't appear...but on leaving the plane I did catch her to make a complaint about the lack of choice eg.. NO CHOICE 😕 and she wasn't aware of the problem..so air steward clearly didn't do as i asked and ignored my request for assistance