Manzar

[Manzar @mk_stocks]

@andrew_nfx Trading

[Manzar @mk_stocks]

@TradingWarz 👍🏻

[Manzar @mk_stocks]

@TradingWarz 👍🏻

[Manzar @mk_stocks]

@TradingWarz 👍🏻

[Manzar @mk_stocks]

@dutweets you should stop scamming customers with daily calls to upgrade package and they communicating wrong information. I register a complain and your complain agent needs to learn how to communicate and behave with customers.

[Manzar @mk_stocks]

@EtihadHelp I do not see any value you are adding in liaise since all I am hearing from you is it’s in process which is the same response I am getting from Guest team for 1 months anyways. Its about return of my approx 350K miles which is not small amount.

[Manzar @mk_stocks]

@EtihadHelp service continues to decline and to whoever you raise your concerns, emails, phone, social media you don’t get any resolution. Only get responses that resolved soon. I have dealt with many loyalty program companies service dept however Etihad team has to be the worst

[Manzar @mk_stocks]

@EtihadHelp I connected with them 1 month back and since I was not getting any response from them I reached out here so if I have been asked to go back to them what is the point of running this page here.

[Manzar @mk_stocks]

@EtihadHelp hello, I have an issue almost 20 days back with call center regarding miles return however till date no response despite multiple follow up as call center agents have no clue, how can I escalate it?

[Manzar @mk_stocks]

@TradingWarz 200

[Manzar @mk_stocks]

@jossshhh @EtihadHelp I asked for the cancellation/change request charges to be waived off as the product is no longer the same, I booked, however I am told as per policy they are allowed to change plane and no charges will be waived off and decline to take my complain.

[Manzar @mk_stocks]

@jossshhh @EtihadHelp That is a massive downgrade for sure. I am facing a similar issue on my flight to Istanbul as at time of booking it was B787-9 business studio lie flat seat and now the plane has changed to A321 recliner seat.

[Manzar @mk_stocks]

@EtihadHelp I just did, waiting for the update.

[Manzar @mk_stocks]

@EtihadHelp I want to lodge a complain against a ticket/flight not taken yet, I called contact center they asked me to submit on website and website says call contact center. Sent email to Etihad Silver member team but no response.

[Manzar @mk_stocks]

@EtihadHelp I want to lodge a complain and the customer service agent says I cannot do it on phone and have to do it on the website and on the website its not allowing me to put a complain.

[Manzar @mk_stocks]

@etihad I am still waiting

[Manzar @mk_stocks]

@etihad I suggest you replace all your call center staff with bots as they cannot provide any information correctly in first instance and for any action they have to rely on other dept and they just logged tickets which they can’t do correctly in first go.

[Manzar @mk_stocks]

@etihad Hello?

[Manzar @mk_stocks]

@etihad When will be reached its more than 1 month now

[Manzar @mk_stocks]

@etihad Hello, following up

[Manzar @mk_stocks]

@etihad I am still waiting