Madison Klaasmeyer

Kansas ➡️ Indiana

[Madison Klaasmeyer @MKlaasmeyer]

@Starbucks is this for real? 🤢

[Madison Klaasmeyer @MKlaasmeyer]

@AmericanAir There was no resolution!!! They offered ZERO resolution. You guys have the WORST customer service ever

[Madison Klaasmeyer @MKlaasmeyer]

Update on the @AmericanAir situation. No refund, reimbursement or remediation, but an email saying something along the lines of “we don’t reimburse for this type of situation, please know we apologize.” BS!! Ignored a @bbb_us complaint too! Unbelievable.

[Madison Klaasmeyer @MKlaasmeyer]

@AmericanAir Ive tried and they say it’s closed!

[Madison Klaasmeyer @MKlaasmeyer]

@KieranBrughelli @AmericanAir @SouthwestAir would never!! lol

[Madison Klaasmeyer @MKlaasmeyer]

Have sent multiple emails, phone calls, messages, and claims and still haven’t heard @AmericanAir #whatajoke

[Madison Klaasmeyer @MKlaasmeyer]

@KieranBrughelli @AmericanAir Total bs!!

[Madison Klaasmeyer @MKlaasmeyer]

@AmericanAir My confirmation code is in your DMs from the last time you messaged me “sorry for the inconvenience” days ago

[Madison Klaasmeyer @MKlaasmeyer]

@AmericanAir I’ve been in the DMs multiple times and you only apologize for the inconvenience

[Madison Klaasmeyer @MKlaasmeyer]

@BeyondJustThis @AmericanAir Yikes this isn’t a good look! Wonder if it was the same flight to dallas I was on and unable to get off of for over an hour after we landed causing my me to miss my connection!

[Madison Klaasmeyer @MKlaasmeyer]

@AmericanAir @picturetobern13 They’re probably too busy shuffling through complaints to have enough time to answer the phone!

[Madison Klaasmeyer @MKlaasmeyer]

@AmericanAir Simply “accommodating me” by sticking me on a late night flight (which was delayed and a horrible flight btw) causing me more expenses and a hotel room isn’t a good look!

[Madison Klaasmeyer @MKlaasmeyer]

Imagine being stuck on your flight due to @AmericanAir, getting to your next gate and seeing that they sold your ticket (door was still open) and allow 3 others on the plane but tell you the flight is full!! Save yourself the trouble and never fly American!!!

[Madison Klaasmeyer @MKlaasmeyer]

@AmericanAir Is sharing the feedback going to offer me any solution?

[Madison Klaasmeyer @MKlaasmeyer]

@AmericanAir Messaging me back and saying “sorry for the inconvenience” doesn’t really help!

[Madison Klaasmeyer @MKlaasmeyer]

Worst travel experience of my life. Do better @AmericanAir. Caused me to miss my flight, sold my seat and wouldn’t let me on. Had to get a hotel, went without my medication, etc. Honestly unreal.

[Madison Klaasmeyer @MKlaasmeyer]

@EmersonAxsom @knoxvilleraces Glad you guys are okay!

[Madison Klaasmeyer @MKlaasmeyer]

@netflix All of us rn

[Madison Klaasmeyer @MKlaasmeyer]

@courtboone Please do not give @jm20az any more ideas

[Madison Klaasmeyer @MKlaasmeyer]

@courtboone I need to see this 😂