Our phone lines are operational again. Thank you for your patience.
If you have a query, contact our Customer Service Hub through phone or WebChat: https://t.co/3Ppum4feQe
@beautybayhelp literally thee worst customer service I’ve ever had the misfortune of dealing with ! Literally no help at all !! Will never shop with @beautybay again 😡
@beautybayhelp Is there a number I can call re an order placed on 30/3/22 that still hasn’t arrived , yet tracking says it was delivered 2 days ago .. getting no response from customer service email
@beautybayhelp I replied to this yesterday and still haven’t got a reply .. I have also spent most of the morning trying to get sone kind of information from ur courier service and getting nowhere .. Absolutely appalling customer service
@beautybay Is there a number I can call re an order placed on 30/3/22 that still hasn’t arrived , yet tracking says it was delivered 2 days ago .. getting no response from customer service email
@PassportIRL I have been trying to access ur web chat service for 3 days straight and can’t get through on the phone ..is there any other way to contact someone to get some help
@mlavery77 Hi, our phone and webchat services are open but they are dealing with lots of queries at present. They are trying to help everyone and are responding to queries as quickly as they can