Chells

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[Chells @mleey217]

@Vegas @SphereVegas What time does it change??

[Chells @mleey217]

Do not ever book with @Airbnb just get a hotel for better protection and avoid being stranded without a place to stay and no one available to assist you

[Chells @mleey217]

@Airbnb refuses to pay the hotel. And not only did we have to book a hotel we had to book a more expensive place because it was last minute for the last two days. Though one agent told us we’d get the hotel covered

[Chells @mleey217]

Will never use @Airbnb again. After further discussion and paying an additional $450 for a hotel because no one from the company was answering us at 10 pm and we needed somewhere to stay

[Chells @mleey217]

I will never be booking with @Airbnb ever again unless their customer service GREATLY IMPROVES. I wouldn’t have had any of these issues if i just booked a freaking hotel.

[Chells @mleey217]

@Airbnb then they have the audacity to say they won’t compensate us?? When we had to last minute book a hotel (we were lucky to even find a room). After all the stress and frustration we had been through. It’s absolutely sickening

[Chells @mleey217]

@Airbnb

[Chells @mleey217]

@Airbnb has no regard for their customers or their safety. When they’re in a bind by a last minute cancellation they will leave you high and dry and ignore your messages. No one will help you over the phone

[Chells @mleey217]

@Airbnb our original booking. We told them we booked a hotel since it was now 930 pm and we weren’t going to just sit in the car all night. We asked for compensation since we were put into this position. We were told we’d be given $200. Like absolutely insane

[Chells @mleey217]

@Airbnb he said he didn’t want to call us cause we would be resting in bed. Like are you serious?? I’ve been messaging the line nonstop asking for help as well as calling. He has no resolution for us at all. But to help us find a new listing (all of which were no where close to

[Chells @mleey217]

@Airbnb we were then three young girls at 9pm with no resolution and no where to stay in a place we’ve never been. Repeatedly trying to get into contact with someone who would help us. Finally when someone would talk to us hours later, Julius..

[Chells @mleey217]

I’m constantly trying to see if we can checkin in and then no one is responding from @Airbnb. You call the phone number (including the emergency line) they say the people who can give you assistance are “too tied up” but “rest assured they’ll get back to you”

[Chells @mleey217]

our plane was also set to depart in 3 hrs. I was in constant contact with @Airbnb trying to find a resolution. We were advised to book a new place last minute, which we did. Then were told it would take 24 hours for the host to approve our stay (we were supposed to be checked in)

[Chells @mleey217]

@Airbnb at 1pm the day of, we were notified that our reservation was cancelled due to AC issues. Our money was then tied up as a credit to be used on airbnb. All of this is happening while I’m working with very sick patients (difficult to take care of the issue)

[Chells @mleey217]

@Airbnb has absolutely no regard for their customers and their safety. Have had a horrific experience with them and will absolutely never be booking with them again. Story to follow. My friends and I were going to Destin for one of the girl’s 30th birthday.

[Chells @mleey217]

@CapitalOne agents not helpful. Been a loyal customer. Price watch shouldn’t be an option if there can be that big of a difference and there’s no protection for the customer when advised by the company. May cancel for chase

[Chells @mleey217]

@CapitalOne venture x and travel company is not helpful. Do not listen to its “watch trip.” Was advised to watch a trip yesterday at $135. Went up to $505 today and was told to book.

[Chells @mleey217]

@British_Airways i have emailed British airlines and it has been almost two months since this incident occurred. This issue still hasn’t been resolved and it’s unacceptable.

[Chells @mleey217]

@British_Airways This should not happen and responsibility should be taken. It is unacceptable, and I did not appreciate any of the rudeness from Loraine, especially during such a stressful situation when I urgently needed to be somewhere