*

[* @mmebiere]

@sainsburys I have a nectar account that I use regularly. I am unable to use it for the SmartShop app and get this error.

[* @mmebiere]

@EQUANS_UK how do i report a van that jumped 2 red lights at temporary traffic lights?. If we had been a few seconds earlier we would have had a collision

[* @mmebiere]

@LewishamCouncil @rosiemparry Losing count how often my street is not having its recycling collected. Reporting it weekly at the moment (not always tweeted about it). Why am I having to organise collection? I understand financial constraints of LAs, but zero communication is aggravating

[* @mmebiere]

@LewishamCouncil can you confirm what to do if we report that the bins have been missed in our street but nothing happens? This is the second time in 3 weeks as the Bank Holiday collection was missed too.

[* @mmebiere]

@LewishamCouncil .@LewishamCouncil and again this week, recycling not collected. Please can you confirm if the service is now fortnightly.

[* @mmebiere]

@O2 thought so - I hung up

[* @mmebiere]

@O2
are you calling customers about complaints about service? offering 30% discount?

[* @mmebiere]

@HalifaxBank That's the number I called, but was put through to security and left on hold for ages.

[* @mmebiere]

@HalifaxBank how do I report that I found someone else's card? Tried calling but it was asking for personal information. Don't want to download your app as I'm not a customer

[* @mmebiere]

@LewishamCouncil no one replied to my DM @LewishamCouncil

[* @mmebiere]

@LewishamCouncil still not collected - am I supposed to just pile up the stuff outside? We had stuff backed up anyway from missing the bank holiday and now it's getting worse.

[* @mmebiere]

@shop I have two; 30th March and today. Will DM numbers.

[* @mmebiere]

@shop hello, I wrote to your support team a while ago but have no reply. I once bought a present for my sister and now every time I order anything paid through your app, the name changes to hers. Today the billing name of an order changed to hers. This is a GDPR breach. Help

[* @mmebiere]

@shop I have made multiple requests for you to sort out my account and I have a legal right for my data to be rectified. This is not being treated with the urgency and importance that it deserves. https://t.co/kng6Z6vuIc.

[* @mmebiere]

@shop I believe so. I have had the issue reoccur again today for a retailer I've never used before. How would they have my sister's forename without Shop's involvement? If this cannot be resolved promptly, I will have no alternative to make a complaint to be Information Commissioner

[* @mmebiere]

@TSB how am I supposed to verify a payment when this is the page that appears?

[* @mmebiere]

@shop Where did I ask for a refund? I'm asking that the right person's details are used. Personal info in accounts for retailers always stays as my name, but on check out a message says Thank You "sister's name". I can show you multiple receipts. Can you pass this to your tech team?

[* @mmebiere]

@shop It is happening across multiple purchases with multiple retailers and the only thing that I can see that is the common denominator is your app.

[* @mmebiere]

@ITVXhelp @Colabubble in the same boat here. no explanation on your website @ITVXhelp