@MarriottBonvoy I just checked into one of your properties in Houston and I am greatly disappointed in the state of my room and the way I have been treated at your restaurant, Curate. This is utterly ridiculous! Do better!
@Delta what are you all doing? My status changed overnight and there is no update as to why. All of my certificates and credits are gone. Great, you’re my airline of choice and this is what I get.
@squeezedonline I have had the worst experience ever with my last shipment. I am having no luck with your customer service, so I wasted over $160 on a juice cleanse that I couldn’t ingest without gaging. It arrived like this.
@Delta Just had a flight attnd’t snap at me as I was only trying to help regarding the baggage. She is of a certain age and I am quite annoyed. There is also someone sitting in the seat I purchased and I’m a Gold Member. I’m flying IAD-ATL.
DO BETTER, DO SOMETHING ABOUT IT.
@turo Continued 2: What kind of fraudulent business are you all running?!!! Social Media is full of complaints about your business. Refund my sister’s money, now! This Is Ridiculous! This started 7/29, no resolution today.
@turo Continued: She even took an extra step and we tried to jump the battery to no avail. The car had to be towed and that was a debacle because your company did not alert the garage a car was being dropped off so it had to be returned to our home where it was picked up.
@turo Hello,
You have got to be kidding me. My sister rebooked the car but never received it because the owner who never responded during the whole ordeal to your company or my sister decided to dispute the claim stating the car was operational. It was not working, it would not start!
@j_jelly92 I have contacted @turo on your behalf regarding your rental fiasco. Your schedule is so tight and I realize you cannot fight with them and provide superior service for your clients. Hope this helps!
@TuroSupport@turo Will do and we appreciate the response. She’s been crediting her clients all day for this issue that has affected her calendar and her time.
@sadblacklibra @turo@j_jelly92 I understand. That same feeling you get when a car that is unacceptable, visually unsafe and unclean arrives to pick you up from a ride share company. You should not have to work this hard for resolution. Especially when it does not take any time at all to process the payment.
@turo I’m greatly concerned with the operation of this company. My sister @j_jelly92 is a traveling stylist who has a booked schedule and a car that will not start. The CS has been atrocious. Please do better regarding operations!