@Flipkart My X chat says the case is closed, but when I ask for the resolution? Utter silence. Meanwhile, your phone support promised a new ticket to resolve this by June 17thโwhich matches your official response on the Consumer Affairs portal (attached).
@flipkartsupport U have not clarified anything....tell me how u resolved the issue...u will have to prove it when I fill a case against you...so be prepared
@flipkartsupport You are just saying the solution was provided, tell me what was it....it's a simple request....please am I not your valuable customer?
@flipkartsupport 1. Tell me when was this call
2. What was the problem with my laptop
3. What was the resolution given to slove it
Just share this information with me here
@Flipkart you happily sold me an extended warranty for my @SamsungIndia laptop, but when I actually need a repair, your partner Jeeves has done nothing for over a month. Multiple tickets, multiple excuses:
โ "Technical issue"
โ "Engineer not available"
@SamsungIndia How shameless are you @Flipkart@_Kalyan_K I am reaching out to you and jevees for a laptop repair promblw for 2 months now..both the company are useless.. now flipkart is saying issue is resolved without checking the laptop or talking to me about this issue....