Michele

Tweet.

[Michele @mmpeck]

@Giannoulias Thank you! I believe this law can serve as a model for legislation across the nation and I will continue to advocate for changes to prevent the type of collision that cost @DrAdamPeck his life.

[Michele @mmpeck]

Thank YOU and your team for worming on this legislation!

[Alexi Giannoulias @Giannoulias]

Thank you to the General Assembly and to all of our partners for helping us pass transformative legislation to create a uniform safety framework for e-bikes, e-motos & scooters!! Great day for Illinois families!

[Michele @mmpeck]

Please join me in raising a glass of @DietDrPepper , limoncello, @ApothicWine , or your favorite beverage to toast the office of Secretary of State Alexi @Giannoulias , the 104th IL General Assembly, and @DrAdamPeck. This step forward deserves a celebration! #ebike #illinois

[Adam Peck @DrAdamPeck]

Illinois lawmakers approve e-bike regulations with bipartisan support https://t.co/L4CyiscLur

#ebike #safety #micromobilty #illinois

[Michele @mmpeck]

31 days after we checked our bags with @lufthansa @ ORD, they arrived home, having made the trip to Italy via @Air_Dolomiti without us. Still waiting for reimbursements, but hey there’s luggage. #summertravel #missingbags #FirstWorldProblems @JerrySeinfeld #airlines routine: go!

[Michele @mmpeck]

Guessing @lufthansa & @Air_Dolomiti could find my bags in this Frankfurt mess. They are labeled. #summertravel #lostbags Checked 7/9/22 & waiting for word. @indiatimes https://t.co/6oVYBbLDCa

[Michele @mmpeck]

On the phone with @Air_Dolomiti customer care and they said they said “sorry we are not the department to help.”

[Air Dolomiti @Air_Dolomiti]

@mmpeck Dear Michele, our Customer Care is available at [phone]/Mon-Fri 8.30am-8pm/Sat-Sun 9am-5pm. Our Baggage Center is available via email only. Thank you.

[Michele @mmpeck]

@Air_Dolomiti - please share a phone number answered by an actual person.

[Air Dolomiti @Air_Dolomiti]

@mmpeck Our phone lines do not have automated systems, but real operators always available to assist our passengers. We have now sent a new internal reminder to our Baggage Center for your file, and we apologize again for your delayed bag. Thank you.

[Michele @mmpeck]

“Available” isn’t how I would define @Air_Dolomiti. The phone system hangs up when you choose an option to add more information and the automated system has zero info. Checked bags on 7/9/22 are still missing. #jointheclub #travelperks #summer2022

[Air Dolomiti @Air_Dolomiti]

@mmpeck As service center we are available via phone, chat, email and social media. We forwarded your claim to the department in charge. We apologize once again

[Michele @mmpeck]

After holding for nearly 1 1/2 hours, @lufthansa gave me an alternative way to re-send all of the info I’ve tried to send using their “official” reporting system. Still no progress re: #missingbaggage checked on 7/9/22.

[Michele @mmpeck]

Bonus…. The bags I checked at ORD with @lufthansa on 7/9/22 seem to never have arrived in FLR via @Air_Dolomiti AND I get texts in the middle of the night letting me know. 🤦‍♀️ #SummerTravel #luggage #bags Oh, and they don’t answer calls or reply to email - just Tweets.

[Air Dolomiti @Air_Dolomiti]

@mmpeck We truly apologize for the inconvenience, we are doing our best to solve this out. We replyed to your DM

[Michele @mmpeck]

I don’t know if I should laugh or cry about the runaround between @lufthansa and @Air_Dolomiti (Lufthansa OWNS Air Dolomiti and routes you to their automated ONLY system that drops your calls if you ask for “more information.”) No #luggage since 7/9/22.

[Michele @mmpeck]

@lufthansa are you ever open? I’ve been on hold more than an hour!

[Michele @mmpeck]

@toscanaeroporti has zero customer service on the phone or in person and @lufthansa takes zero responsibility for failing to transfer bags to @Air_Dolomiti - we’re out of options.

[Adam Peck @DrAdamPeck]

@lufthansa it would be great to get our bags before our vacation is over - tomorrow. You delivered them to the airport - but not us. Stop blaming @Air_Dolomiti Sigh. #vacationblues #firstworldproblems

[Michele @mmpeck]

@imwritingwrongs This is our last evening in our holiday house so we are not hopeful. @lufthansa blames @Air_Dolomiti and @Air_Dolomiti blames the lost and found.

[Michele @mmpeck]

Our entire travel group lost bags as well… they are in Florence, but have not been delivered.

[Michele @mmpeck]

@Air_Dolomiti : @lufthansa said you have my bags in Florence - help!

[Michele @mmpeck]

@dradampeck is spending his birthday doing what he does best at #NASPA22. If you miss "A Simple Plan for Complex, Career-Centered Learning," you can buy the book: https://t.co/3wpDyD6XuQ #studentaffairs #CareerReady #assessment #newbook #professionaldevelopment #happybirthday

[Michele @mmpeck]

@ambermruffin fear not, I too am old! ;)

[Michele @mmpeck]

Enjoyed a spectacular #Memphis night with @DrAdamPeck as we celebrated Justin and Wendy. #breakingthelawhhead @grindcitybrew

[Michele @mmpeck]

As the world laments another #facebookfail, I was reminded of this old article. How many people jumped to @Twitter for answers? #DownForEveryone? Enjoy the break and check your website content (she says to herself). https://t.co/2IKxVZJA8w

#facebookdown