@Zipcar You must communicate more if you hope to maintain any sense of confidence with your customers. At this point I’m assuming you were hacked and upper management is incompetent. Ironically, my monthly membership fee was processed yesterday.
@andrewbsherman@Matthew_Newby @Newtek_Tech Its not ok. After service is restored, it’s all too easy to let this slide. But stay with them and in a couple years you too will be back here reminding others that this is NOT a 1-time thing.
Read how newtek misled / lied about a service outage in 2018: https://t.co/F94M44TOmP
@grayhaze@NewtekWeb @Newtek_Tech @Newtek_Tech is loosing my business as well. It's one thing to have technical or security issues...it's another thing to mislead your customers by calling it "scheduled" maintenance.
@SqueakerJG @nisahnet @tjestus @Newtek_Tech @Newtek_One Very exciting. :) Hope you had better luck than I. Website still down. Mail appears to be back online but no new messages after being down all day.
This is like walking back a criminal confession— once the confession is made it’s over. He’s toast.
If the House and Senate do their jobs.
And that’s a big if.
But if they don’t we vote them out!
Enough!
https://t.co/wPHxQjRp7F