Chirag Modi

Full Stack Developer, Potter Head, book reader :)

[Chirag Modi @modichirag14]

@madebygoogle In DM also you have shared same thing, will resolve in 24-48 hr

[Chirag Modi @modichirag14]

1/7 Dear @GooglePixel_US, @madebygoogle and @Cashify_ , I need public help because private support has completely failed me.
My Pixel 11 Pro order #GS.3735-5537-0834 was delivered on 21 Aug with a Pixel 7a exchange. The exchange pickup has still not happened.

[Chirag Modi @modichirag14]

@Cashify_ Worst company every, will not do any business with you @madebygoogle biggest mistake that they partner with you guys

[Chirag Modi @modichirag14]

@madebygoogle I have send you DM, just curious what you will do, just going to tell me that wait for 24 - 48 hrs will resolve it?

[Chirag Modi @modichirag14]

@GooglePixel_US @madebygoogle @Cashify_ 7/7 I'm requesting @GooglePixel_US and @Cashify_ leadership to intervene and close this case immediately.
Either complete the exchange pickup without further delay or provide a clear resolution with a firm timeline.
Order: #GS.3735-5537-0834

[Chirag Modi @modichirag14]

@GooglePixel_US @madebygoogle @Cashify_ 5/7 As a customer, I have done everything expected: ✓ Reported the issue promptly. ✓ Stayed available for pickup. ✓ Replied to every email. ✓ Waited well beyond every promised timeline.
Yet I'm still stuck.

[Chirag Modi @modichirag14]

@GooglePixel_US @madebygoogle @Cashify_ 4/7 Google Support has been polite, but after repeated escalations, the outcome is still the same: generic emails saying the specialist team is looking into it.
Escalation without resolution is not customer support.

[Chirag Modi @modichirag14]

@GooglePixel_US @madebygoogle @Cashify_ 3/7 Cashify promised: • Pickup by end of day. • Supervisor callback in 30 minutes. • Technician will contact you.
None of these commitments were honored. The chats were simply closed, forcing me to start over every time.

[Chirag Modi @modichirag14]

@GooglePixel_US @madebygoogle @Cashify_ 2/7 Since delivery, I've raised multiple complaints, exchanged more than 10 emails with Google Support, and spent hours on chats with Cashify.
Every single response has been:
"Please wait 24 hours." "Your case has been escalated."
Nothing actually changes.

[Chirag Modi @modichirag14]

@SwiggyCares This order id #245250796140706

[Chirag Modi @modichirag14]

@Swiggy This is unacceptable. I paid ₹75 + taxes + platform fee + packaging charges, but the restaurant sent uncooked food that was not fit to eat. Despite this, Swiggy has refunded only ₹30.

Why should I bear the remaining cost when the order #CustomerService

[Chirag Modi @modichirag14]

@Arpit_coder0 @grok is image original or edited?

[Chirag Modi @modichirag14]

@TedCruz1072676 @grok is screenshot original or edited?

[Chirag Modi @modichirag14]

@HeisRavers Ok

[Chirag Modi @modichirag14]

@HPIndia already send message, but you guys not replying
@consaff

[Chirag Modi @modichirag14]

@HPSupport
@HPIndia
@consumerforum_
I have created case more then 3 months ago, related to hinge issue, so to fix this issue they change hinges and body, but then created new issue where my laptop is not going to sleep mode when lid is closed

[Chirag Modi @modichirag14]

I have even send email like 15 days ago but still no response, So are you going to fix my issue or not? This is very frustrating, after spending more then 75k for laptop I am ending with such a poor service.

[Chirag Modi @modichirag14]

to fix this issue they took more then 3 months and change almost every part of my laptop and now created new issue where my camera is not working and without fixing this issue they closed my case and not I am with broken camera. I have tried to contact HP but got no response.