Moen

Creating a future through innovation where we enjoy water more while using less.

[Moen @moen]

@robdeleonjr Good morning robdeleonjr. We have replied to your DM concerning the issue you are experiencing. https://t.co/yNcgX3olby

[Moen @moen]

@EdAshton342516 Hello Ed Ashton. We are sorry your local Home Depot did not have the cartridge you needed. You can contact Moen directly for the replacement part at 1-800-289-6636; we are available Mon-Fri from 8:00 am-7:00 pm Eastern Time. https://t.co/yNcgX3olby

[Moen @moen]

@Cryptlowani @RelentlesSheep Hello Herewegoagain. We are sorry to hear of the continued difficulty you are experiencing with your Moen kitchen faucet. As the original purchaser of the Moen kitchen faucet, it is covered under the Moen lifetime limited warranty for free of charge replacement parts. https://t.co/yNcgX3olby

[Moen @moen]

@freeamericanyes We're sorry to hear you haven't received a callback. We would be happy to assist you - please send us a DM with a full view photo of the product and a description of the issue you're experiencing. https://t.co/yNcgX3olby

[Moen @moen]

@caberneteachday Hello John. I am sorry for any inconvenience regarding the instruction sheet needing to be downloaded. Please reach out to our Contact Center if we can be of further assistance. We can be reached Mon-Fri from 8am-7pm EST at 1-800-289-6636.

[Moen @moen]

@JacquelnVanacek Hello @Jacqueline Vanacek. We are very sorry to hear of the difficulty you have been experiencing with your Moen Garbage Disposal and with your interaction with our Consumer Contact Center. Please DM us with the details so that we can offer assistance. https://t.co/yNcgX3olby

[Moen @moen]

@robdeleonjr Hi @robdeleonjr. We are sorry to hear of the difficulty you are experiencing with your Moen Rainshower & we'd be happy to help!
Please DM us your email address, the address where the Moen product is installed and a full product view picture of the Rainshower. https://t.co/yNcgX3olby

[Moen @moen]

@BovodioToad Hello Bovodio Toad. To better assist you, please DM us a full view photo of the faucet. https://t.co/yNcgX3olby

[Moen @moen]

@BrentCLaster Hello Brent. We are currently looking into this issue, please try to connect again later. The Moen Smart Shower app, Google Home, and Apple HomeKit should not be affected.

[Moen @moen]

@rcmike Hello runhikemike. Moen does not maintain product specification pages for all of our parts. Moen product specialists would be happy to help you determine which Pivot Rod Kit you need, please reach out to us at 1-800-289-6636, Monday through Friday. https://t.co/yNcgX3olby

[Moen @moen]

@malkizeee Hello Malki Zeee. The handle dome on this faucet threads into the faucet body and you would twist it counterclockwise to remove it from the faucet.
Moen product specialists can be reached at 1-800-289-6636 & are available Monday - Friday from 8:00 am – 7:00 pm Eastern Time. https://t.co/yNcgX3olby

[Moen @moen]

@jeffrey_bachand Hello @jeffrey_bachand. We are sorry for the difficulty you have experienced with your Moen 87912SRS Georgene Kitchen Faucet.
As noted, overnight delivery when selected, costs $25.00. Full product replacement without your proof of purchase also costs $25.00. https://t.co/yNcgX3olby

[Moen @moen]

@HemingwayErnst Hello. We appreciate your feedback and would love to assist you further. Please reach out to our Contact Center for further help. We can be reached at 1-800-289-6636 Mon-Fri from 8am-7pm EST.

[Moen @moen]

@gigib1 Hello Giginator. We apologize for the inconvenience. Moen Smart Water Support business hours are 8:00 a.m.-7:00 p.m. Eastern Time Monday through Friday. To troubleshoot the device connectivity, please call 1-800-289-6636; option 8.

[Moen @moen]

The perfect spot for a little “me time” 🚽🚿

[Dexerto @Dexerto]

Moen is selling a luxury porta-potty "suite" worth over $50,000 for just $621

It has a smart shower controllable by voice or a gaming controller and only one customer will be able to buy it

[Moen @moen]

@JaideBlue Hi @JaidBlue. We are sorry to hear of the issue you have had with your Moen faucet and with the warranty replacement parts sent to you being lost in transit. Please DM us your email address and the address where the replacement parts were to be sent. https://t.co/yNcgX3olby

[Moen @moen]

Earth isn’t just the most beautiful planet because it’s home, it’s beautiful because it has something no other planet does. Water. Mission Moen is our continued commitment to protect water. So this #WorldOceanDay, we’re highlighting its beauty to inspire us to keep it clean.

[Moen @moen]

@JaideBlue Hello @JaidBlue. We are sorry to hear of the issue you have had with your Moen faucet and with the warranty replacement parts sent to being lost in transit. Please DM us your email address and the address where the replacement parts were to be sent. https://t.co/yNcgX3olby

[Moen @moen]

@CelDoors
Hello Bo. Are we able to send out the warranty replacement spout for this faucet to the address you provided? https://t.co/yNcgX3olby

[Moen @moen]

@CelDoors
Hello Cellar Door. Please DM us your email address, your full name, the address where the faucet is installed & tell us what year you purchased/installed the product. https://t.co/yNcgX3olby