@SandeepMall So true. My father had both kids settled before 50. Since then, he’s spent 15+ years traveling and enjoying life. I chose the same path and feel blessed. People mock it today, but I think it’ll make a comeback.
Not sure why people are so surprised by this. India is WhatsApp’s biggest market by a huge margin. So it’s only logical for Meta to bring in someone with deep experience building products for Indian consumers.
It’s been a minute.
2015–2018
- Exited FreeCharge. Spent time learning and investing.
- Pondered about: Why can't trust be rewarded? Started with $1M of personal capital.
- Launched CRED to reward people for paying credit card bills on time.
2019–2025
- Built a system run by a team that values ownership, judgment, and craft.
- Grew from 0 to 17M members by aligning incentives with behaviour.
- Built several products during COVID lockdowns.
- Raised $900M+ from global investors. Did 4 ESOP buybacks.
- Made Indiranagar and IPL ads slightly more interesting.
- Received a full stack of regulatory licences.
- Lost 35 kilos.
- Scaled from 0 to ~$325M ( ~₹3,200 crore) in annual revenue across payments, lending, insurance, commerce, wealth, and credit cards.
2026
- First profitable quarter (yet occasionally asked what our business model is)
- Raised another $900M from Meta in primary and secondary capital.
- Announcing our 5th ESOP buyback.
Today
CRED is ready for its next phase. I am stepping back and @miten steps in as interim CEO, partnered with an incredibly talented team. He has been heading strategy and finance and suffering me since 2020. I’m stepping away from the operating role and will continue as a shareholder. My commitment doesn’t change. Just the role.
Extremely grateful to our members, partners, regulators, and investors who made this possible. And to our board, Shailendra, Micky, Saurabh for their extraordinary conviction.
Team CRED, I’ll still expect you to be a 10x version of yourselves.
As for me, I’ll be joining Meta to lead WhatsApp globally.
Meta comes in as a minority investor in CRED. No access to member data.
While it’s come very far, the delta between WhatsApp today and its full potential is massive. I look forward to working with Mark, Chris, and the leadership across Meta for the next step in WhatsApp’s journey. Will, thank you for scaling something the world relies on quietly, and for making this transition smooth.
Onwards.
Watched Main Vapas Aaunga last night. Really loved it. Ending could have been more dramatic but that's what Imtiaz Ali cinema is. His films leaves you with more questions. Naseeruddin sahab deserves at least two national award for this work. One wouldn’t be enough.
Got rejected from AWS Activate credits and trying to understand what I might be missing. If anyone has gone through this or can help, would really appreciate it 🙏
In closed beta. DM "scan" for a free one. If you're running a D2C brand in India and want to see what AI engines are telling buyers about you this week, this is the fastest way to find out.
We ran the same question through ChatGPT 60 times.
Same prompt. Same model. 3 runs per question, 20 questions.
Brand overlap across runs: 60%.
ChatGPT disagrees with itself 40% of the time about which brands to recommend.
Day 2 of building @answertrace 🧵
We built AnswerTrace to measure the distribution. Across ChatGPT, Perplexity, Claude, Gemini. Across English, Hindi, Tamil, Telugu. Across your category, not just your brand name.
That boy from Noida could have been anyone's son. Yours or mine. Can you sleep tonight not worrying about how this country has failed us? I cannot. My mind has been going back to the helpless of his father.
Watching Unacademy reminds me of movies. Many don’t fail due to bad stories, but because a ₹20-cr story was made like a ₹200-cr blockbuster. Startups are the same.
ESOPs are a bet, not salary. This bet failed. Don’t blame founders for ambition.