Mohan Batra

[Mohan Batra @mohanbatra7]

Policies explain what can’t be done. Good customer service looks for what can be done. @IndiGo6E Simply quoting the voucher terms and closing the conversation feels less like resolution and more like dismissal. Not the customer experience I expected.

[Mohan Batra @mohanbatra7]

A voucher may have terms, but customer experience shouldn’t have a “nothing can be done” clause. @IndiGo6E I expected the concern to be reviewed, not simply closed citing policy. Sometimes a little ownership goes a long way.

[Mohan Batra @mohanbatra7]

Policies explain what can’t be done. Good customer service looks for what can be done. @IndiGo6E Simply quoting the voucher terms and closing the conversation feels less like resolution and more like dismissal. Not the customer experience I expected.

[Mohan Batra @mohanbatra7]

A voucher may have terms, but customer experience shouldn’t have a “nothing can be done” clause. @IndiGo6E I expected the concern to be reviewed, not simply closed citing policy. Sometimes a little ownership goes a long way.

[Mohan Batra @mohanbatra7]

@IndiGo6E A voucher may have terms, but customer experience shouldn’t have a “nothing can be done” clause. @IndiGo6E I expected the concern to be reviewed, not simply closed citing policy. Sometimes a little ownership goes a long way.

[Mohan Batra @mohanbatra7]

@IndiGo6E Seekin CEO-level intervention. I usd an IndiGo voucher for an unused Flexi Fare bookin. On reschedulin,I’m willin to pay the ₹300 fee + fare diff, but I’m bein asked to pay the full tkt value again without adjustin the voucher amt. Review was declined. Details via DM.

[Mohan Batra @mohanbatra7]

@IndiGo6E provided the requested details in response to your team’s query, but it has now been a day without any further update or resolution. Please have this reviewed and provide a clear update on the status and next steps. @IndiGo6E

[Mohan Batra @mohanbatra7]

@IndiGo6E Done

[Mohan Batra @mohanbatra7]

@MyntraSupport Despite a assurance that the team would reach out, no follow-up has been received to date. This raises concerns about the gap between communication and actual execution. Commitments made must be backed by timely action to maintain credibility.

[Mohan Batra @mohanbatra7]

Escalating a case of transit theft & fraudulent delivery(Order: 132716064561939968303). Despite being Elite Member n providing video proofs - support closed the case.demand a refund.Resolve or I move to e-Daakhil/NCH. #MyntraFraud #ConsumerProtection @MyntraSupport @sharonpais7

[Mohan Batra @mohanbatra7]

Just paid for my kids specs in Lenskart store, and guess what?They added fitting charges. 😂
Imagine buyin a car and being told, "Engine fitting extra".
Next time I buy shoes, should I expect a “lace installation fee” #hiddencharges #surprisesurprise @Lenskart_com @peyushbansal

[Puja Mishra Anand @Tuliptownship]

This SPR road is full of traffic congestion. Every day more than 75000 residents of sec 69,70,71,70-A are facing problem but authority is sleeping . @OfficialGMDA involve to permit illegal road cuts open greenbelt least not in solving traffic @TraGGM ffic
@BJP4Haryana
@cmohry

[Mohan Batra @mohanbatra7]

@18002096006 Didn't receive any call today, can you share some confirmation on this if this is being pursued

[Mohan Batra @mohanbatra7]

@18002096006 #mahindrforyou

[Deepak Khanduja @KhandujaDeepak4]

I had requested a refund for Elevate booking amount on 23rd September, already 1 month is up and amount not refunded even after multiple followups. General manager of that dealership does not have any clue on when this will be done.
@Honda @HondaCarIndia

[TV69 @TV69_Gurugram]

@mlkhattar @DC_Gurugram Some people destroyed public property of Tulip Violet,Sec69,Gurugram.They mishandled the female RWA president.We r #FeelingUnsafe.Case has been highlighted to local P.S., no FIR lodged.Plz help the RWA. @PMOIndia @narendramodi @RahulGandhi @ndtv @NCWIndia

[Amitabh Bachchan @SrBachchan]

true !!

[Manoj Gupta @manojg373]

@CommissionerMCG @MunCorpGurugram
@DC_Gurugram
Today approx 500+ residents of Tulip Violet Sector 69 Badshahpur Gurgaon received property tax papers dated March'22 with wrong owners details ,Request MCG to arrange visit of officials at Tulip Violet Society to rectify same.

[Anoop kumar @friend_anoop]

@MunCorpGurugram Stray cow menace is increasing everyday near Tulip chowk, Sec-69. Today an incident happened with a kid and Sr citizen who fell on sharp barbed wire after being hit by a stray cow during school pickup.Pls act before bigger incident. @DC_Gurugram @CommissionerMCG

[Fortis Healthcare @fortis_hospital]

Fortis Hospital in #Haryana has only 45 minutes of oxygen left. Requesting @ashokgehlot51, @rajnathsingh, @PiyushGoyalOffc, @mlkhattar and @AmitShah to act immediately and help us to save patients’ lives. (1/2)