@bwssbchairman We live in Maruthinagar Malleshpalya. This place has serious Kaveri water problem and in our apartment we had not regularised our connection and was done along with paying penalty. The regularisation fees with penalty costed us dearly. That been said after paying so much we do not get Kaveri water and it’s been a month we have seen Kaveri water. The water work is sloppy and slow. What can be done on this? Why BWSSB takes huge regularisation fee but fail to release the water? Can you solve this grievance?
@ChekrishnaCk If Guv is not allowing then isn’t it obstruction? The gov will automatically become minority if they don’t pass floor test. This interference is unfortunate…
@atherenergy Why have you put a likely software lock in ather 450x to limit its speed at 90kms in Wrap mode? It’s clearly evident that vehicle which is going fast and still is capable to breach 90kms/h speed locks deliberately at 90. Is this allowed by government automobile standards?
@atherenergy@tarunsmehta Sorry you guys are not interested to help customer! You remember to work properly without customer mentioning JE or she has an issue.. one or two reminder is ok for the work that needs to be done.. if repeated reminder is needed then it’s deserves to be taken to consumer courts
@tarunsmehta@atherenergy The Indiranagar bangalore experience centre is at prime of worst customer service, delivery and sheer negligent communication. No one seems accountable! I also dropped an email to grievance officer and it’s a sham with no actions…
One of the worst experience with ather and sometimes delays happen but this is sheer negligence where your team cannot scale to the simple delivery with clear communication. Awfull customer communication and delivery experience. The scooter isn’t delivered yet and fed up following.
@shilpa_cn Madam! He could be anybody and his beliefs can be diffrent! But madam no one must should go down to a level to say even one word otherwise but only say rest in peace at this moment… one can have disagreements but a mom is a mom!
Escalation Required – Poor Service Experience (SR No: CBL26032612471)
Hello,
I am writing to raise a serious concern regarding the service request for my Crompton BLDC fan (Service Request No: CBL26032612471).
The fan has been in use for the past three years and has already encountered issues earlier. For the current request, a technician named Deepak was assigned. He contacted me and confirmed a visit on 27th at 4:00 PM. However, he neither showed up nor has he responded to any subsequent calls.
Additionally, I attempted to reach your customer support at +91 74287 13838. Unfortunately, the experience was extremely disappointing. The representatives were unable to communicate effectively (only Hindi), and the overall interaction was unprofessional and unhelpful.
This raises serious concerns:
•Why is an engineer assigned and a visit confirmed if there is no follow-through?
•Why is there no accountability or communication from the service team?
•Why is customer support unable to handle queries professionally or in a customer-friendly manner?
Given the situation, I request:
1.Immediate escalation of this case to the concerned authority
2.A confirmed service visit at the earliest
https://t.co/f4hJTEMKrx details of the escalation team or supervisor
This experience reflects very poorly on the service standards associated with your brand. I expect prompt action and a resolution without further delay.
Regards,
Mohan
@consumerforum_
Escalation Required – Poor Service Experience (SR No: CBL26032612471)
Hello,
I am writing to raise a serious concern regarding the service request for my Crompton BLDC fan (Service Request No: CBL26032612471).
The fan has been in use for the past three years and has already encountered issues earlier. For the current request, a technician named Deepak was assigned. He contacted me and confirmed a visit on 27th at 4:00 PM. However, he neither showed up nor has he responded to any subsequent calls.
Additionally, I attempted to reach your customer support at +91 74287 13838. Unfortunately, the experience was extremely disappointing. The representatives were unable to communicate effectively (only Hindi), and the overall interaction was unprofessional and unhelpful.
This raises serious concerns:
•Why is an engineer assigned and a visit confirmed if there is no follow-through?
•Why is there no accountability or communication from the service team?
•Why is customer support unable to handle queries professionally or in a customer-friendly manner?
Given the situation, I request:
1.Immediate escalation of this case to the concerned authority
2.A confirmed service visit at the earliest
https://t.co/f4hJTEMKrx details of the escalation team or supervisor
This experience reflects very poorly on the service standards associated with your brand. I expect prompt action and a resolution without further delay.
Regards,
Mohan