Mohit Gupta

Economics

[Mohit Gupta @mohit4744]

@JioCare How there is no delay if you are taking 11 days? @JioCare

[Mohit Gupta @mohit4744]

@JioCare @reliancejio AirFiber dead since 23 Jun (SR0000398059). Engineers admit no replacement device exists, yet keep marking my complaint “on hold” without consent. 7 days, daily false promises. Escalating to TRAI next. #Jio #JioAirFiber

[Mohit Gupta @mohit4744]

@JioCare Does 11 days to resolve the issue not count as delay? @JioCare @reliancejio

[Mohit Gupta @mohit4744]

@JioCare You took 11 days to solve the issue and when I mailed for the pro rata rebate, your team is saying “there was no delay in resolution” @reliancejio @JioCare a SCAM

[Mohit Gupta @mohit4744]

@JioCare How the hell does @JioCare operate? SR0000398059: AirFiber dead from 23 June, restored only on 3 July — 11 days with zero internet — and you're telling me there's "NO DELAY in resolution" and no rebate? Your own appellate admitted the ticket was kept "on hold." @reliancejio

[Mohit Gupta @mohit4744]

@JioCare Again same pattern @jiocare I never requested to reschedule but again the request on hold without my consent

[Mohit Gupta @mohit4744]

@JioCare @reliancejio @TRAI

[Mohit Gupta @mohit4744]

@JioCare Day 10 with zero internet. Same pattern everyday, No trail of notes, no ownership - even state escalation has been done (no resolution even after 10 days) @JioCare @reliancejio @TRAI

[Mohit Gupta @mohit4744]

@JioCare Again the engineer visit has been put on hold without my consent @JioCare @reliancejio

[Mohit Gupta @mohit4744]

@JioCare Day 9 with zero internet, @JioCare AirFiber still dead (SR0000398059). No device, no timeline, no ownership - and a rebate denial claiming “no delay” on a 9 day outage. Filing with @TRAI next

[Mohit Gupta @mohit4744]

@JioCare @TRAI @JioCare AirFiber down 8 days (SR0000398059) Operator repeatedly puts complaint “on hold” without consent to dodge SLA, sends only auto-replies, no committed timeline

[Mohit Gupta @mohit4744]

@JioCare It has been over 8 days and still no timeline commitment to resolve the issue @reliancejio @JioCare @TRAI

[Mohit Gupta @mohit4744]

@JioCare Can you provide a timeline? Ticket has been open and hold since 23 Jun

[Mohit Gupta @mohit4744]

@JioCare @reliancejio No resolution has been provided even after 8 days @reliancejio @JioCare Again the ticket has been put on hold

[Mohit Gupta @mohit4744]

@JioCare Again the request has been put on hold @reliancejio @JioCare

[Mohit Gupta @mohit4744]

@carebydistrict Voucher is reflected but why the validity is not extended if there was a technical glitch and you issued voucher on 20th Feb, why this fraud?

[Mohit Gupta @mohit4744]

Very disappointing experience with @letsblinkit

Placed order above ₹3K for the District voucher offer.
Order split by their system → voucher denied.

Support first said “it will reflect”, now says “can’t do anything”

Why fooling customers @deepigoyal @albinder

[Mohit Gupta @mohit4744]

@blinkitcares @albinder @deepigoyal @letsblinkit No update @letsblinkit @albinder @deepigoyal @district_india

[Mohit Gupta @mohit4744]

@blinkitcares Thanks for finally issuing the voucher 👍

Qualified on 14 Feb.
Not issued due to your “technical issue.”
Issued on 20 Feb and still expires on 21 Feb.

So I lose 6 days because of your system glitch? Really @albinder @deepigoyal @letsblinkit

Fair fix - Extend validity