@OVOEnergy As I said, constructing lengthy email, explaining everything AGAIN; incorrect address, incorrect billing period (4.5mths not living there), actual meter numbers cause can’t locate property, pics of meter reads, tenancy agreement. But what will happen then?
@OVOEnergy My son has complex problem since he moved in to a property; charged for 5mths prev. to living there, incorrect address, new acc not accepted online. It req. phone call, but we both work during yr 9-5pm hours. Just impossible to get situ resolved w/o human interaction.
@OVOEnergy I appreciate that. We have time-stamped pics of meter reads, we have his tenancy agreement, which you require, but not via DM here. Yes, letting agent’s ’third party’ service (give me strength) of clearing this up prior to him moving in also at fault (piece of my mind incoming).
@OVOEnergy On phone 45 mins that day. ‘Zama’ (extremely helpful) ended call saying, b4 sending email, call with orig. acc no. (B4 he moved in) to locate conversation. In meantime ‘the occupier’ bills keep coming along now with threats. Your 9-5pm hrs our problem.
@OVOEnergy I’m in midst of constructing lengthy email on his behalf of entire debacle. Managed to speak to someone while ago; address not reg. on nat. database (yet only Ovo get it wrong). To set up ‘named’ acc we have to email, then phone to initiate. But we’re not able to phone 9-5!! Grr
Tonight’s @BBCPanorama. nothing new. Since 90s debt disguised as ‘credit’ relentlessly peddled. Society conditioned by the likes of Experian that it matters. It doesn’t. Chk’d Experian twice in 22yrs; a rough 2004 start-up and 2016. Zero ‘credit’ + Zero fks given = happy life.
@MmisterNobody Early 00’s. Son 2yrs old. Health visitor’s mummy meet-up and they commented on how relaxed and ‘well behaved’ the group of toddlers were, which led to a question. Yes, we were all stay-home parents.
@THemingford Yes, rents are out of control. Letting is out of control. “Market value” is an utterly meaningless, made-up nonsense to further rinse the population. Nothing will change unless a refusal en masse to feed the greed occurs.
@AngelaRayner All the multi-property landlords bleat. Your greed for personal wealth created disproportionately inflated property prices, a lack of stock and extortionate rents. Stop trying to force it down our throats you’re the good guys.
Well that was a weird automated payment service; You’re paying for this postcode (shared with others in my locale). Kaaay. We’ll send email conf (no automated payment ref). Kaay. That tech update money well spent then.
As an extremely low (metered) water user, the (Seven Trent, no specified date of issue across search engines) standing charge addition to my latest bill makes it 50% higher. Brilliant. 🙄