@SW_Help Hi how can my mum complain about the current service and request a refund? She’s had to get off the train due to overcrowding and now stranded and needs to get a taxi
@HotelChocolat Hi is the iced chocolate offer for the first 20 people each day until 28th May or the first 20 people between now and then? The T&Cs link in the email doesn’t work
@HMRCcustomers what’s your current backlog for letters? Just wasted 1 hour on the phone to someone who could not help. I am waiting for employment expenses to be returned and have sent everything you have asked for
@LidlGB hi how long does it take for your ripe and ready avocados to be ready to eat. I’m on two weeks now and rock hard do thrown away. Very disappointed
@marksandspencer our cottage pie came without any meat… this was part of a meal deal where we bought soup, cottage pie and a cookie. Very disappointed. Oven was on for 50 mins to heat mash…
@VirginAtlantic Thanks I have now done this. We had the below sound for 8 hours and 53 mins on our flight. I’ve had ringing in my ear since. Even your flight crew said they wouldn’t have been able to sit in our seats. Exit row was a complete waste of money.
@VirginAtlantic hi how can I complain formally about my flight experience today? Your onboard staff are aware and supportive. They gave me a link but it’s not letting me submit the form.