@united@arsonsdaddy But wait there's more!
They've also put our bags on the wrong airplane knowing we wouldn't make the flight! Incompetence in spades United....
@united@arsonsdaddy Update! They were an hour late arriving on our international flight and we missed our connection after the agent this morning promised us we would be able to make the flight when we questioned her. So now we have to get rebooked for a new connection.
@cometsneo42 @united They completely abandoned the desk in London to avoid talking to customers about a flight that had to turn around after being in the air 3 hours.