Monsoon

Free-spirited for 50 years
#DressMonsoon

[Monsoon @MonsoonUK]

@Idontthinksokid We hope that this is of some assistance. Many thanks, Monsoon

[Monsoon @MonsoonUK]

@Idontthinksokid The receipt also states the card design as 'heart flower' again this is not the design on our Gift card. The gift card number on that receipt also will not match that on the back of the Monsoon Gift card which will start with a '50'

[Monsoon @MonsoonUK]

@SNessaa Hi, you're welcomed to visit a store and speak to a member of the team who will be happy to assist you further. Many thanks, Monsoon

[Monsoon @MonsoonUK]

@EmilssB Hi, full details of our Christmas returns policy can be viewed on our Help Centre here: https://t.co/73tnydZeer We hope this helps, Monsoon

[Monsoon @MonsoonUK]

@Cyclefree2 Hi, please reach out to our team at [email protected] where the team will be happy to help and investigate with our couriers on your behalf. Many thanks, Monsoon

[Monsoon @MonsoonUK]

@DuncanHelen1 Hi, our Southampton store is our Accessorize store, Unit Su66, WestQuay, Harbour Parade, Southampton, Hampshire SO15 1QE This will show on your confirmation and despatch email. We hope this helps, Monsoon

[Monsoon @MonsoonUK]

@M_Buchan Hi, please reach out to our team at [email protected] and they will be happy to help. Many thanks, Monsoon

[Monsoon @MonsoonUK]

@Rowley_Ball Hi, we can see that you have been in touch with our team who have now resolved this matter for you. Many thanks, Monsoon

[Monsoon @MonsoonUK]

@EmilssB Hi, if you reach out to our team at [email protected] they will be happy to look into this for you. Many thanks, Monsoon

[Monsoon @MonsoonUK]

@danielle1986 Hi, we did release the tie in a red colour way but this has sold out. The yellow will be coming soon. Many thanks, Monsoon

[Monsoon @MonsoonUK]

@AfroAjay Hi, we're not aware of any issues with our UK newsletter sign up page. However, if you could send screenshots of the error to [email protected] they will be happy to help. Many thanks, Monsoon

[Monsoon @MonsoonUK]

@Ravenjo27201960 Hi, we're sorry to hear this. Sadly, we can't identify you from your X handle, but if you wish to email the team at [email protected] they will be happy to help. Many thanks, Monsoon

[Monsoon @MonsoonUK]

@ShadowDWolf Apologies, we can see a typo in the email address. This should be [email protected] Many thanks, Monsoon

[Monsoon @MonsoonUK]

@ShadowDWolf Hi, if you have any queries regarding your account please reach out to our team at [email protected] and they will be happy to help. Many thanks, Monsoon

[Monsoon @MonsoonUK]

@nicolakm2 This has now been rectified and you are welcomed to re-visit our return portal and generate your return.
Thank you for your patience and understanding.
Kind regards, Monsoon

[Monsoon @MonsoonUK]

@nicolakm2 Hello,

Thank you for reaching out, and we sincerely apologise for the inconvenience you were experiencing with our returns portal. We were aware of a technical issue affecting our online returns system due to a third-party service disruption....

[Monsoon @MonsoonUK]

@barbaramlloyd @BBCWatchdog @evri Hi, we have advised you can request a redirect to your local Evri Parcel Shop. We haven't advised you can change the delivery address with Evri. We ask that you please review your 'out for delivery' email from Evri for details. Regards, Monsoon

[Monsoon @MonsoonUK]

@LyndieLou100 @evrisupportline HI Lynda, we have previoulsy emailed you and we ask if you can please review and come back to us. Regards, Monsoon

[Monsoon @MonsoonUK]

@barbaramlloyd @evri @MartinSLewis @consumr_rights Hello, this can be done by clicking on the 'divert order' link which is clearly stated on your 'out for delivery' email from Evri. We do ask that you review all information stated on this email. Many thanks, Monsoon