monalisa

make today so awesome... yesterday gets jealous 😈😈

[monalisa @monulisu]

@SwiggyCares Also check 241019005411779 this cake was received as spoiled

[monalisa @monulisu]

@SwiggyCares I placed an order at 6:40 and it was delivered almost after an hour.And when i asked for delay compensation case was simply closed

[monalisa @monulisu]

@SwiggyCares 240996864240181

[monalisa @monulisu]

It asked if I want to talk to an agent then closed the convo

[monalisa @monulisu]

@SwiggyCares This is not acceptable at all,the person who place an order by 1 and did nt receive by 4pm and your team is asking to cancel after 3hrs?

[monalisa @monulisu]

@SwiggyCares @swiggy I placed an order around 1:30 PM, and it's now almost 4:00 PM, yet it still hasn't been delivered. To make matters worse, Swiggy is asking me to cancel the order after making me wait for over 2 hours, and they're not even offering a refund.

[monalisa @monulisu]

@SwiggyCares 240653764184628

[monalisa @monulisu]

@SwiggyCares I requested for a call back ,called delivery guy n number of times but no response

[monalisa @monulisu]

@SwiggyCares @Swiggy @zomatocare @zomato Atleast zomato service is far more better than swiggy

[monalisa @monulisu]

@SwiggyCares @jagograhakjago

[monalisa @monulisu]

@SwiggyCares This is extremely disappointing and reflects very poor customer service.I will continue to post the whole convo with swiggy team

[monalisa @monulisu]

@SwiggyCares @swiggy I placed an order around 1:30 PM, and it's now almost 4:00 PM, yet it still hasn't been delivered. To make matters worse, Swiggy is asking me to cancel the order after making me wait for over 2 hours, and they're not even offering a refund.

[monalisa @monulisu]

@Swiggy @SwiggyCares what more proof swiggy wants for raw food?

[monalisa @monulisu]

@SwiggyCares @Swiggy 238236331411549

[monalisa @monulisu]

@Swiggy @SwiggyCares I received the order like this & you think just sharing feedback helps?

[monalisa @monulisu]

@Swiggy @SwiggyCares Do you need more proof?

[monalisa @monulisu]

@SwiggyCares @Swiggy @jagograhakjago @timesofindia @ndtv Order id-221923968017495,

[monalisa @monulisu]

@Swiggy @SwiggyCares I received the fully damaged order ,proofs attached.And if swiggy always has to deny the refund or address the concern what is the point of asking proof and all

[monalisa @monulisu]

@Swiggy @SwiggyCares @jagograhakjago @jagograhakjago @Swiggy @SwiggyCares The moment costumer tell to connect to agent the chat will be auto closed?What kind of service is this @timesofindia @ndtv

[monalisa @monulisu]

@Swiggy @SwiggyCares @jagograhakjago I will attach the great response by swiggy team ,its just BOT messages .I would have definitely contacted restaurant if order was placed directly but here its through swiggy