update! (no solution yet)
I'd to returned a product,& it was scheduled for pick-up, today as per notification. A delivery person from EcomExpress came but refused to take the product, giving a baseless reason(claiming the product was different from the image shown on his phone)
This is no customer care support. There just extend date... starting with 24 hr, then 2 days, 3 days, and so on...in the end there is no outcome.
I want solution today only, no further extend date I accept! or else, #boycottflipkart
Offering a return option only to have it denied without cause? To make matters worse, the cancel option conveniently disappeared. This feels like a blatant scamโtaking my money and offering no service in return. This level of service is beyond disappointing and reeks of fraud.