😂😂😂 an appeals process should be impartial and independent from the previous process, making a decision based on information given NOT based on the decision given previously
@BMW@SytnerBMW have the worst customer service i’ve ever experienced. Rude, unhelpful and super avoidant. Don’t even get me started on their biased and unfair appeals process 😂😂
An appeals process where the customer cannot submit supporting evidence nor are their explanations considered. Instead, the appeal team look at what was already decided by their technicians previously and make a decision based on what they have already said😂…laughable really.
I should add that decisions which are made by customer service agents regarding technical warranty claims are made by people that have limited or no knowledge of cars or mechanics…
I’ve realized men cheat because they lack self-worth. They need to have validation from multiple women to stroke their ego. Very sad. Love yourself fellas.