Don't worry, now @verizon is telling me to get a phone (to replace the $1,100 phone they sold me in January), I can just pay off my remaining balance, and buy a new phone. That seems to solve the problem. 🙄
A long time pixel user & big fan, I was so excited for my Pro6. Bought w @Verizon on 1/8. Severe connectivity issues since day 1. Instead of replacing with a new phone, Verizon is trying to sell me insurance for a faulty phone & then provide me a refurb! @madebygoogle can u help?
@VerizonSupport There are huge chunks of time every day where I get no service and/or no mobile internet at my home and office, where I've never had connectivity issues with VZ before. Husband has the same phone with no issues. As a mom of two who works remote, obviously this doesn't work for me
The WORST customer support from @UPSHelp today. They lost my package, and I'm unable to file a claim because it was a prepaid label from a retailer. Not able to get ANYONE of the phone, or virtual chat or anything.
Thank you @CollinsNY27 for being the only person so far to accurately acknowledge what happened, and the steps begin taken to prevent it from happening again (without more regulation). Seems like you're the only one who did their homework.
The Congressional Facebook hearing is the perfect example of why the government has no business regulating industries it doesn't understand in the slightest. "Senator, we run ads". Oh, is THAT how businesses are able to offer free services??? Unbelievable.