Mostafa 78

[Mostafa 78 @mostafa_pro]

Urgent @Google @SheerID! Broken system integration risks losing my data. A typo locked my verification; SheerID blames Google, & Tier 1 support (Case: 2-9260000041238) claims Google has "no control on its system" & refused escalation! I need a manager with backend access NOW. 😡

[Mostafa 78 @mostafa_pro]

@abo8h6 مرحباً

[Mostafa 78 @mostafa_pro]

@Google no reply from you and I am less than 24 hours away from losing my data !!

[Mostafa 78 @mostafa_pro]

Urgent @Google @SheerID! Broken system integration risks losing my data. A typo locked my verification; SheerID blames Google, & Tier 1 support (Case: 2-9260000041238) claims Google has "no control on its system" & refused escalation! I need a manager with backend access NOW. 😡

[Mostafa 78 @mostafa_pro]

@JOHN7515455 @Google @SheerID I hope so

[Mostafa 78 @mostafa_pro]

@MindozaX1 @Google @SheerID Thanks for your comment I hope their teams can have control on their own system !

[John Smith @JOHN7515455]

@mostafa_pro @Google @SheerID @Google you need to revise your customer support level !

[John Smith @JOHN7515455]

@mostafa_pro @Google @SheerID google you need to revise your process

[Mohamed @MindozaX1]

@mostafa_pro @Google @SheerID This is a catastrophic failure of customer trust. Threatening a user’s entire cloud data over a simple typo, and then refusing escalation while hiding behind scripted replies is unacceptable! @Google @SheerID take ownership of this API deadlock and fix Case: 2-9260000041238 NOW!

[Mostafa 78 @mostafa_pro]

@SheerID @Google @SheerID you stated clearly that you can do nothing due to @Google guidelines ! Can you help or resend the activation link again so I can correct my typo ?

[Mostafa 78 @mostafa_pro]

@Google see how the cs was stiff and only reply scripted replies and didn’t try to help or escalate ! I am just requesting not to lose my data and subscription due to a typo mistake can happen with anyone. And the main question is “Does Google have no control on its own system??”

[Mostafa 78 @mostafa_pro]

@Google and after wasting more than an hour and half your customer service representative claimed that Google has no control over its system and no one in the world can do a reset to a link 😳🤔

[Mostafa 78 @mostafa_pro]

@Google

[Mostafa 78 @mostafa_pro]

@Google

[Mostafa 78 @mostafa_pro]

@google

[Mostafa 78 @mostafa_pro]

@Google

[Mostafa 78 @mostafa_pro]

@Google

[Mostafa 78 @mostafa_pro]

And this is the professional reply from Googleone customer service tier 1 team claiming that Google has no control over its own system !! @Google

[Mostafa 78 @mostafa_pro]

@SheerID @Google I already did and this is your team reply @SheerID

[Mostafa 78 @mostafa_pro]

Urgent @Google @SheerID! Broken system integration risks losing my data. A typo locked my re-verification; SheerID blames Google, & Tier 1 Googleone support (Case: 2-9260000041238) claims Google has "no control on its system" & refused escalation to technical team backend access.

[Mostafa 78 @mostafa_pro]

Urgent @Google @SheerID! Broken system integration risks losing my data. A typo locked my verification; SheerID blames Google, & Tier 1 support (Case: 2-9260000041238) claims Google has "no control on its system" & refused escalation! I need a manager with backend access NOW. 😡