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๐ณ R3,000 for WHAT exactly?@supersonicfibre@MTNza I closed the account because I was not receiving the service I had already paid for. provide a full breakdown of this alleged outstanding amount and explain how it was incurred. This is extremely frustrating and unacceptable.
@supersonicfibre R3,000 for WHAT exactly?
I closed the account because I was not receiving the service I had already paid for. Please provide a full breakdown of this alleged outstanding amount and explain how it was incurred. This is extremely frustrating and unacceptable.
@supersonicfibre@MTNza@supersonicfibre I closed my account in April after paying for an entire month of WiFi that simply wasnโt working. I repeatedly contacted you for assistance, and it took a WHOLE MONTH just to get responses to my emails. Now, months later, Iโm suddenly I owe R3,000. ๐ณ
@MTNza @Supersonic_Fibre ๐ณI closed my account in April after paying for an entire month of WiFi that simply wasnโt working. I repeatedly contacted you for assistance, and it took a WHOLE MONTH just to get responses to my emails. Now, months later, being told that I owe R3k #MTN
Iโm honestly so frustrated with @MTNza@supersonicfibre ๐ญIโve been trying for TWO WEEKS to get assistance with my WiFi, which Iโve already paid for, and still no technician has been dispatched. No communication, no resolutionโฆ just silence. So disappointing #MTN
@MTNza@supersonicfibre I would like to know:
When will this issue be resolved?
What steps are being taken to fix it urgently?
How will I be compensated for the 2โ3 weeks of no service that I have already paid for?
This needs immediate attention.
@MTNza@supersonicfibre Is this how you treat your clients on a daily basis? How are customers expected to trust you as a reliable network provider when you fail to deliver for such an extended period?
@MTNza@supersonicfibre Iโve been trying to get assistance from your team for almost three weeks now, yet Iโve been paying for a full month of service without fail. This level of service is extremely disappointing.
@MTNza