We apologize for the behavior of our rider-partner, this is not the service we promised you. At Move It, we monitor and review all cancellations and we make sure that riders who cancel excessively receive strikes on their record.
In the event that you used a cashless payment method for this booking, your fare will be refunded. Once again, we apologize and remain committed to improving our service to ensure this situation does not happen again. Thank you!
We apologize for the behavior of our rider-partner, this is not the service we promised you. At Move It, we monitor and review all cancellations and we make sure that riders who cancel excessively receive strikes on their record.
In the event that you used a cashless payment method for this booking, your fare will be refunded. Once again, we apologize and remain committed to improving our service to ensure this situation does not happen again. Thank you!
We apologize for the behavior of our rider-partner, this is not the service we promised you. At Move It, we monitor and review all cancellations and we make sure that riders who cancel excessively receive strikes on their record. For cashless bookings, your fare will be automatically refunded. We apologize for the trouble and are working hard to improve our service so this won't happen again. Thank you!
We apologize for the behavior of our rider-partner, this is not the service we promised you. At Move It, we monitor and review all cancellations and we make sure that riders who cancel excessively receive strikes on their record.
In the event that you used a cashless payment method for this booking, your fare will be refunded. Once again, we apologize and remain committed to improving our service to ensure this situation does not happen again. Thank you!
We apologize for the behavior of our rider-partner, this is not the service we promised you. At Move It, we monitor and review all cancellations and we make sure that riders who cancel excessively receive strikes on their record.
In the event that you used a cashless payment method for this booking, your fare will be refunded. Once again, we apologize and remain committed to improving our service to ensure this situation does not happen again. Thank you!
We apologize for the behavior of our rider-partner, this is not the service we promised you. At Move It, we monitor and review all cancellations and we make sure that riders who cancel excessively receive strikes on their record.
In the event that you used a cashless payment method for this booking, your fare will be refunded. Once again, we apologize and remain committed to improving our service to ensure this situation does not happen again. Thank you!
We apologize for the behavior of our rider-partner, this is not the service we promised you. At Move It, we monitor and review all cancellations and we make sure that riders who cancel excessively receive strikes on their record.
In the event that you used a cashless payment method for this booking, your fare will be refunded. Once again, we apologize and remain committed to improving our service to ensure this situation does not happen again. Thank you!
Move It sincerely apologizes for the behavior of our rider-partner, this is not the level of service we promised you. Rest assured that we will investigate this incident to take the necessary actions against the involved rider-partner and ensure that this does not happen again.
If you used a cashless payment method for this booking, kindly complete this webform so our team can refund the deducted fare to you: https://t.co/1yxJ9e7Rph
Again, we apologize for the inconvenience and are committed to resolving this issue. Thank you!
HI BJ. We apologize for the behavior of our rider-partner, this is not the service we promised you. At Move It, we monitor and review all cancellations and we make sure that riders who cancel excessively receive strikes on their record. For cashless bookings, your fare will be automatically refunded. We apologize for the trouble and are working hard to improve our service so this won't happen again. Thank you!
@nhorleeeng Pasensya na sa delay. Maaaring mahirapan kayong maka-book dahil sa demand/supply ng driver during inclement weather. Pakisubukan na lamang po at a later time. Stay dry and safe! 💚
@ronaaldbryan Please allow our dedicated team to review the submitted appeal further. For additional updates on this, kindly keep an eye on your SMS and email. Thank you
We apologize for the behavior of our rider-partner, this is not the service we promised you. At Move It, we monitor and review all cancellations and we make sure that riders who cancel excessively receive strikes on their record.
In the event that you used a cashless payment method for this booking, your fare will be refunded. Once again, we apologize and remain committed to improving our service to ensure this situation does not happen again. Thank you!
We apologize for the behavior of our rider-partner, this is not the service we promised you. At Move It, we monitor and review all cancellations and we make sure that riders who cancel excessively receive strikes on their record.
In the event that you used a cashless payment method for this booking, your fare will be refunded. Once again, we apologize and remain committed to improving our service to ensure this situation does not happen again. Thank you!
We sincerely apologize for the inconvenience. Rider availability may be affected by the time of day, weather conditions, and the volume of booking requests. Don't worry—we are constantly working to improve our services by directing riders to high-demand areas. Thank you for your patience and understanding
We apologize for the behavior of our rider-partner, this is not the service we promised you. At Move It, we monitor and review all cancellations and we make sure that riders who cancel excessively receive strikes on their record.
In the event that you used a cashless payment method for this booking, your fare will be refunded. Once again, we apologize and remain committed to improving our service to ensure this situation does not happen again. Thank you!
@markanthonydr We sincerely apologize for the trouble with your booking, Mark. Rest assured, we have already tapped our dedicated team for a follow-up on your behalf regarding case CAS-100060394821. Updates will be shared directly to your email address.
Move It sincerely apologizes for the behavior of our rider-partner, this is not the level of service we promised you. We are committed to being honest, reliable and professional at all times. Rest assured, we will investigate this incident thoroughly to take the appropriate action against the rider-partner involved and to ensure this does not happen again.
Once again, we apologize and promise to continue improving our service for everyone. Thank you.
@tamagoyaren We regret reading about the issues encountered. We kindly advise you to submit a report via our help center here: https://t.co/qUwG9PFtlh so that our dedicated team can check this matter further and advise you accordingly. Thank you!
We’re sorry to hear about your unpleasant Move It experience. Please note that riders may cancel a ride from their end if they no longer wish to proceed. We do not tolerate rude behavior. To help us address this incident, please file a report via our Help Center at https://t.co/EvnpGHEoWA, including the relevant details. Our dedicated team will review and take appropriate action. Thank you for bringing this to our attention.