Mark Cottier

Tweets mostly on #InternalComms. Works in #UKHousing. Also a fan of politics, tech, language, music, comedy, football, food, the outdoors, and running.

[Mark Cottier @mpcott]

Could have been the 63, can’t quite remember!

[Mark Cottier @mpcott]

@StagecoachNE Hello! Just to thank your driver on the 62 from Shields Road to Monument just after half nine on Thursday morning, who kindly let me back on board to collect something I’d accidentally left when I got off - they made a huge difference to my day so please thank them!

[Mark Cottier @mpcott]

@Wizzie27 @I_AM_NIC_ @homegroup Thanks Liz! Delighted with the win 🙂

[Mark Cottier @mpcott]

Absolutely delighted we won the Employee Journey category for Home Group at The Bot Platform’s 2024 Bot Awards, for our ‘Your first year at Home Group’ chatbot!

All part of the work @I_AM_NIC_, Loyal and I are doing with chatbots in #InternalComms here @homegroup 🤖🏆🙂

[The Bot Platform @TheBotPlatform]

🏆✨ Announcing the Winners of the 2024 Bot Awards! 🤖🌟

The Bot Awards are back with a bang! This year we have 8 incredible category winners and 1 overall winner of the highly coveted 'Golden Botter' Trophy. 🏆

Read on for the best of the bots! 👀

https://t.co/6A3XuS4R0a

[Mark Cottier @mpcott]

Check out one of the chatbots we built @homegroup with @TheBotPlatform on @MetaforWork 🙂👇

[The Bot Platform @TheBotPlatform]

Our lovely customers @homegroup know the importance of a strong onboarding process, so they created an onboarding bot called 'Your First Year at Home Group!' 🏡

Check out the video below

#botsforbusiness #onboarding #homegroup #newstarters #automation

[Mark Cottier @mpcott]

A great campaign, totally agree 👇

[Mark Cottier @mpcott]

Lovely week in the Scottish highlands with @lizzieskedaddle and the dogs, walking and watching @UCI_MTB too 🏴󠁧󠁢󠁳󠁣󠁴󠁿

[Rachel Miller, All Things IC @AllThingsIC]

Congratulations @HistoryOfIC on creating this resource for #InternalCommunication professionals https://t.co/ppUSf4R34v

[The Bot Platform @TheBotPlatform]

Did You Know?

🤩 69% of employees are likely to stay with a company for 3+ years if they experience great onboarding.

Our lovely customers @homegroup are well aware of the importance of a strong onboarding process, so they created an onboarding bot called 'Your First Year at Home Group!' 🏡

What does the bot do?

🤖 Assists new hires in understanding their onboarding progress
🤖 Shares useful links and information
🤖 Automates ‘new team member’ introductions
🤖 Monitors a checklist of onboarding requirements
🤖 Shares company values
🤖 Ensures employees have read policy & procedure documents
🤖 Sends out feedback surveys

Watch the video below to find out more!

Want to find out how you can improve your onboarding process with bots? Click here 👇

https://t.co/6xEeK5cMFw

#botsforbusiness #onboarding #homegroup #newstarters #automation

[Mark Cottier @mpcott]

Great idea! #InternalComms

[Mark Cottier @mpcott]

@IoICNews @IoICVoice Thank you so much for featuring the work we’re doing to support colleagues and customers! Very much appreciated indeed 🙂

[Mark Cottier @mpcott]

@LisaHails81 @IoICVoice @IoICNews @I_AM_NIC_ @homegroup @TheBotPlatform @MetaforWork Thanks Lisa! And very glad to part of the perfect internal / external comms combo too 🙂

[Mark Cottier @mpcott]

Delighted to be featured in @IoICVoice from @IoICNews for the work @I_AM_NIC_, Loyal and I do in internal comms here @homegroup with @TheBotPlatform and @MetaforWork to support our colleagues and customers 🙂 🤖

#InternalComms

[IoIC Voice @IoICVoice]

In our latest Voice case study, Home Group’s IC team explains how it is effectively integrating chatbots into the workplace to create a more efficient digital environment that helps employees. https://t.co/5kSIe87jFO

[Mark Cottier @mpcott]

@TheBotPlatform @IoICVoice @IoICNews @I_AM_NIC_ @homegroup @MetaforWork Thank you 🤩

[Mark Cottier @mpcott]

@Wizzie27 @runnersworlduk Ah thanks Liz! And you definitely are a proper runner 🙂

[Mark Cottier @mpcott]

@TribalIdeas @sydlawrence @insidehousing @I_AM_NIC_ @homegroup @TheBotPlatform @MetaforWork Thank you! We definitely find them very useful indeed 🙂

[Mark Cottier @mpcott]

Here’s me in @insidehousing a little while back on how chatbots have helped us support colleagues and customers, as part of the work @I_AM_NIC_, Loyal and I do in internal comms here @homegroup using @TheBotPlatform and @MetaforWork 🤖🙂

#InternalComms

https://t.co/Wu91cb58fu

[Mark Cottier @mpcott]

@IoICNews For me, it has to be the arrival of internet use on a large scale - as in wider society, it has entailed a fundamental shift in how we live and work, creating a whole digital world that just didn’t exist beforehand. That’s as relevant for #InternalComms as it is for anything else

[Mark Cottier @mpcott]

@I_AM_NIC_ @insidehousing @homegroup @TheBotPlatform @MetaforWork Thank you Nic! I’m glad you think so 🙂

[Mark Cottier @mpcott]

@TheBotPlatform @homegroup Thank you 🙂