@Delta Working diligently is not giving me a number that doesn’t work, and no updates on my bag for 12+ hours. I spent the entire day at a work conference trying to get ahold of you with no success. Truly disappointed I. Your lack of customer service.
@Delta @DeltaAssist finally got to talk someone 10 hours later and was told I was out of luck because the offices are closed even though I’ve been calling since 1:20 pm..
Truly disappointed in @Delta today. My bag was left in Atlanta because of issues at the airport, but the problem was the lack of customer service I received after that. I’ve yet to be able to talk to anyone on the phone, was hung up on twice and still have no idea where my bag is
I am st a conference for work and have nothing with me. I have no idea when my bag will get here and am left very much in the dark due to the lack of communication from @Delta. I truly expected more than hang up calls and automated systems since.
Truly disappointed in @Delta today. My bag was left in Atlanta because of issues at the airport, but the problem was the lack of customer service I received after that. I’ve yet to be able to talk to anyone on the phone, was hung up on twice and still have no idea where my bag is
@BWWings went to your Cumberland mall location in Atlanta,and to say disappointment would be an understatement. Not only did we have to wipe down our table we were blown off by our waitress. She brought us waters and that was it. Had to get up and look for to get the get the bill
Traveling is hard enough but I lucked out when I ran into Daniel in El Paso with @Delta ! He was not only so professional, but so sweet and a true gem for your company! Wish I got his fulll name but he’s working the flight DL973 out of El Paso on March 9,2019