Vaddariya Rizwan

[Vaddariya Rizwan @mr_rizwan_21]

Filed consumer complaint against @oneplus for wrong diagnosis and unfair charges.₹8,500 taken for display repair, later ₹19,000 demanded for motherboard. Case filed before District Commission, Surendranagar. Awaiting resolution.
#ConsumerRights #OnePlusIndia @jagograhakjago

[Vaddariya Rizwan @mr_rizwan_21]

Escalated multiple times without resolution. Please confirm exact timeline (date&time) for final written repair report, replaced parts details&warranty confirmation. NCH Complaint No. 8704210 pending. I need a concrete update, not template replies. @onepluscareIN @jagograhakjago

[Vaddariya Rizwan @mr_rizwan_21]

E-Daakhil portal currently inaccessible (DNS error). Since no resolution even after NCH Complaint No. 8704210 and 24-hour notice, I am proceeding to file consumer case through E-Daakhil immediately. Please provide final written resolution today. @onepluscareIN @jagograhakjago

[Vaddariya Rizwan @mr_rizwan_21]

@onepluscareIN Escalated again without any clear answer. It has been 20+ days. I need written repair report, replaced parts details & warranty confirmation. NCH Complaint No. 8704210 already filed. Please provide final resolution immediately.

[Vaddariya Rizwan @mr_rizwan_21]

NCH Complaint No. 8704210 filed 5 days ago. Still no resolution. 20+ days delay, improper diagnosis & no written repair report. Request immediate action.
@OnePlusCareIN @oneplus @DoT_India @jagograhakjago @PeteLau

[Vaddariya Rizwan @mr_rizwan_21]

@OnePlusCareIN Same generic reply again.20days delay. Store says phone repaired but customer care has no details.Provide written repair report,replaced parts info & warranty confirmation immediately.@oneplus @OnePlus_IN @DoT_India @jagograhakjago #CustomerService #ConsumerRights

[Vaddariya Rizwan @mr_rizwan_21]

@onepluscareIN @OnePlus_Support
This is the same generic response again. It has been 20+ days. Please provide a specific date and written confirmation of the repair details instead of repeated escalations.

[Vaddariya Rizwan @mr_rizwan_21]

@OnePlus_Support @OnePlus_IN
The service center says my #OnePlusNord5 (IMEI: 869066070259214) is repaired at company cost and ready for pickup, but customer care has no update. It has been 20 days. Please provide written repair details and warranty confirmation immediately.

[Vaddariya Rizwan @mr_rizwan_21]

@onepluscareIN @OnePlus_Support
Thank you for the update, but it has already been 20 days. The service center says the device is repaired, yet I have received no written confirmation of the issue diagnosed or parts replaced. Kindly provide a clear timeline and official update.

[Vaddariya Rizwan @mr_rizwan_21]

@onepluscareIN @OnePlus_Support @OnePlus_IN
I’m informed my #OnePlusNord5 is repaired at no extra cost. Please confirm in writing what issue was found, which parts were replaced (including motherboard if applicable), and the warranty on those parts. Awaiting clarification.

[Vaddariya Rizwan @mr_rizwan_21]

@OnePlus_Support @OnePlus_IN
Paid ₹8,500 for repair of 2-month-old #OnePlusNord5. After repair, phone started auto restarting. Now being asked ₹19,000 more for motherboard.
Why wasn’t this diagnosed earlier?
Requesting goodwill support & fair resolution.

[Vaddariya Rizwan @mr_rizwan_21]

@onepluscareIN @OnePlus_Support @OnePlus_IN
It has been over 48 hours since my request was forwarded, but I have received no update. Kindly provide a clear response and resolution immediately, or I will escalate this matter to the appropriate consumer authorities.

[Vaddariya Rizwan @mr_rizwan_21]

@onepluscareIN I appreciate the response, but I have already been waiting for a resolution. Please provide a definite timeline instead of a general reply. This delay is causing inconvenience. Kindly resolve this on priority.