TC

[London Star GH @LondonStarGH]

Our vibrant Guest House...a home away from home 🌅

[TC @Mr_TC1]

@mrgirish @AskFreshdesk

This is now the third time we've been left hanging with no response from the support team for over 2 days.

We seem to only get a response after tweeting.

Guys please pull up your socks and hire more support staff to keep your customers.

[TC @Mr_TC1]

@mrgirish @AskFreshdesk

I hate to be a pain and take it public, however as a paying business customer I expect Freshworks to assist its loyal customers when a product is causing distress to the customers business.

Support emails should not be left hanging 2 working days.

[TC @Mr_TC1]

@AskFreshdesk

Hello Freshdesk,

Iam a paying customer and I have been waiting for a support email response since 16th March, This is really effecting my business daily operations badly.

Please contact me asap

[Adrian 'the ruler' Redman 🥊 @Ruler_redman]

March 3rd

[John McAfee @officialmcafee]

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