Another PayNow/FAST disruption at DBS this week. Fixed in hours, apologised, and brand sentiment still dropped sharply.
Outages happen. Trust is decided in the hour after: hear the customer in every channel, own every complaint, close the loop personally.
#CX#Banking
From my personal experience, I worked with two types of companies coming to us.
Type 1:
They come when it’s already painful. Customers are gone. Sales are down. Turnover is dropping.
Only then they start asking:
“What went wrong?”
“Why did customers leave?”
But the truth is simple they didn’t lose customers overnight. They lost them slowly, because they didn’t listen on time.
Type 2:
These companies come before the damage. When they decide to grow, when they want to take their business to the next level. They measure to understand customer needs to they improve products and services. They act early.
Same tool. Very different mindset.
When you implemented a customer feedback tool in your organization,
which mindset did you have?
#CustomerExperience #CX #Leadership #BusinessMindset #Qmeter
Gold just hit fresh ATH in Dubai (dh560+). Retail panic-buying physical while paper price lags.
Same game in queue management: businesses lose 25-30% revenue on bad CX/wait times.
Qmeter fixes it silently — scale without price hikes.
Who’s optimizing CX + hedging gold in GCC right now? Drop your play below 👇
#DubaiFintech #Gold #RetailTech
M5 Predictor by Abdullayev - #XAUUSD TradingView https://t.co/PDmcue6H0X
XAUUSD M5 Predictive System
A multi-layer scoring system that predicts the next 5-minute candle direction for Gold.
📊 THE LOGIC:
This indicator combines 4 key factors to predict where the next candle will go:
1. Higher Timeframe Context - checks if M15 and H1 trends align
2. Current Candle Strength - analyzes body size, volume, and close position
3. Market Position - measures distance from VWAP and key levels
4. Price Patterns - detects engulfings, traps, and trend structures
Each factor gives a score. Total score ≥ +3 = BUY signal, ≤ -3 = SELL signal.
🎯 HOW TO USE:
- Green arrow + "BUY X%" = Go long at candle open
- Red arrow + "SELL X%" = Go short at candle open
- Higher % = stronger confidence
- Dashed lines show Stop Loss and Take Profit levels
- No signal = market is choppy or weak setup
⚙️ FEATURES:
✓ Automatic Stop/Take levels based on ATR
✓ Time-of-day filter (stronger signals during London/NY sessions)
✓ Chop filter (no signals when market ranges)
✓ Confidence scoring (50-100%)
✓ Built-in alerts
💡 BEST FOR:
Gold (XAUUSD) scalpers on 5-minute timeframe who want clear entry/exit levels with probability-based signals.
⚠️ Not financial advice. Use proper risk management.
Rəşadətli Azərbaycan Ordusu tərəfindən Füzuli rayonunun Arış, Cəbrayıl rayonunun Doşulu, Xocavənd rayonunun Edişə, Düdükçü, Edilli, Çiraquz kəndləri işğaldan azad edilib. Eşq olsun Azərbaycan Ordusuna! Qarabağ Azərbaycandır!
Bu gün #Azərbaycan#Ordusu Tərtər rayon Talış kəndini, Cəbrayıl rayon Mehdili, Çaxırlı, Aşağı Maralyan, Şəybəy və Quycaq kəndlərini, Füzuli rayonu Aşağı Əbdürrəhmanlı kəndini azad etmişdir.
#Qarabağ#Azərbaycandır!
@etisalat@Etisalat_Care Are you kidding? Where is the logic that we need to pay bill and only after we can get customer service. Very much disappointed.
Dubai Startup Hub members Safee, @mnawrah, @QmeterNet and LifeOnScreen showcase their startups at #GITEXFutureStars this week. Visit us @GITEXFS Zaabel Hall 4 to meet them and explore how their solutions are spanning across Dubai’s key sectors.
We are looking for ideal team member for our Azerbaijan office to help us to achieve our goals and become more successful in market. Qmeter https://t.co/mPxqc0FLAt