My AAdvantage business account was hacked on 4/12/2024. 49,600 miles were stolen. I contacted @americanair and they created a new account and told me that my old account would be merged into it.
Two months later, it still has not been merged. I've chatted with AAdvantage Business customer service multiple times. (No phone available for AAdvantage Business--online chat only!)
Every time I check with them (at least 2X per week), I'm told that is being escalated.
My old account is locked. My new account treats me like a new member. My Exec Platinum status isn't available. My previously booked flights aren't available. My accumulating miles are apparently going to the old account.
I've flown AA almost exclusively for my adult life. But they've lost my loyalty.
@aadvantageGeek, any suggestions?
@micsolana today's @PirateWires three morning takes includes a take from Stuart Landis titled "Bring back the 'assholes'", regurgitating Maureen Tkacik's @TheProspect article which inaccurately represents the meaning of Jim McNerney's "phenomenally talented assholes." The PTAs were the sycophants would could not lead people while the "phenomenally talented team players" were the ones who move the organization forward. I subscribe to PW and am enjoying 3DTs but your team missed the mark on this one. Boeing has problems and McNerney's legacy may be one of them but Tkacik's misrepresentation of the PTA theory doesn't help one understand how. The description in the book can be found at https://t.co/8heknbDcMu
Texas employers who want to learn how to expand your candidate pool by fairly evaluating individuals with criminal histories should attend this conference. Also, see my webinars on this topic at https://t.co/V8vLNkUlF5.
Save the Date! July 29th is the GRACE Conference. Scan the QR code below to register for the event. Come learn about the value of hiring second chance individuals to fill your workforce needs! #reentry#secondchance#workforce#jobs#Career#Careers
An estimated 18% of U.S. workers will likely work from home every day in the post-pandemic era, more than double the 7% who did beforehand https://t.co/yHFz57Ze0o
THREAD: On #Coronavirus, we may be entering a period of accelerating cases. The country could look very different over next two weeks. We’ll get through this, but need to take steps now to limit the scope and impact of virus. There are things we can do now to help ourselves. 1/n
Welcome to Austin, Texas!
Kathy Hardcastle, Texas SHRM State Council Director kicks off the first Texas SHRM leadership meeting of the year! #HRTribe#TXSHRMLeadership2020#SHRM
I always knew that there were morons in the world that took jokes seriously, but I'm surprised that some journalists do. Surely, understanding stuff is pretty fundamental to their job, isn't it? Just makes it funnier though, I guess😇