Hi @JHBWater multiple faults logged by residents (e.g. JWAPP-40137020) for water leak on cnr Babington and Prince of Wales in fairmount from where there is tape from work done by Joburg previously and water flowing all the way down into grove road over multiple weeks.
@ShowmaxOnline - Very disappointed about the stopping of the service. I had two unused six month vouchers for the service plus 4 months remaining on a 6 month voucher that I had purchased back in February. Are you able to assist or do I pay for another service?
@Vitality_SA So we had paid the bankmed balance activation fee for Discovery and then found out we had to pay activation again and the consultant had cancelled our bankmed balance gym benefit. Otherwise would have been debited full amount.
@Vitality_SA Hi @Vitality_SA, my wife and I are in bankmed balance and upgraded to Vitality Premium but not told that we had to pay an additional activation fee. Now we had to pay an additional R1400 (R699 x 2) even though all managed by you. Disappointed.
Case ID is GFD-179898. I have been told that the affidavit is attached to the case but why is it still taking so long to resolve? The investigator did not respond after this. Apparently funds have been recovered but an affidavit is needed to get my own money back.
@tymebankza Trying to follow up with your fraud dept with case 2 months old. The investigator apparently tried to contact me, but no other contact that I needed to supply an affidavit. I have sent affidavit and called multiple times but still no feedback. Help?
@Rbjacobs disappointed with FNB ebucks store couriers. Got an SMS indicating a delivery this week, then on Thursday received a text from couriers DPD Laser that not deliver parcel and to call them. Multiple calls to this number and not to get through, calls just dropped.
@rocketnetza@vumatel my fibre device has been flashing red since I woke up this morning. Is there any outage in Lyndhurst Johannesburg? It was working fine last night.
@kulula Please can you advise if flight MN 607 scheduled for 12h45 from OR Tambo to DBN today (13 March) will still go ahead or will need to be rescheduled?
@TaxTim A few days ago I bought the Smart package and started my return. I got to the tax type transfer. The site said I would need to wait 24 hours. No email received and when I log into my Tax Tim today, there is no return and asked pay for a package again. Please help?
@Momentum_za@sygnia Hi Momentum
I have sent DM with the info. The issue is that we were told by FundsAtWork administrator that the ROT form had been received and payment would be made in November 2020, but nothing received yet. There is outstanding amount still to be paid.
@sygnia@Magda_Wierzycka Hi, thanks it is resolved now. We had to phone them and email the admin again. Admin finally completed the Return form and sent it to our old provider.
@sygnia, @Magda_Wierzycka Poor service since moving my wife to the Sygnia prov preservation. No welcome letter till we follow up 3 mnths later. Now over 1 mnth and ROT form still not completed by Sygnia to get additional funds. Pls help with ROT form follow up. Admin not respond.
@Nedbank Payment done to an account at your bank on Saturday but recipient still has not received 3 days later. Can you assist with what is the issue here?