@Airbnb great example of dark UX. They will keep an $800 service fee if you have temporary overlapping bookings with no warning and no service actually provided! Iβm shocked.
@KershawMatthews@philnottingham Hey Sarah, I'm a UX specialist if you need someone. Lara Petersburge sent me this tweet. My portfolio is here: https://t.co/tluL3lkGDd, email is on the website. I used to work at Moz so I know a bunch of the ex-Distillers :)