Maria Gil

[Maria Gil @mriverogil]

@KLM downgraded me from biz to economy the night before my flight. I booked 1 month ago. A colleague changed to the same flight 2 days earlier — he kept biz. No cancellation, biz seat still available. No explanation. Unequal treatment. #EU261 #passengerrights

[Maria Gil @mriverogil]

@SEUR_responde Les hago saber que así que reciba el paquete de 5kg la semana que viene, presento denuncia en policía de Sevilla por robo y fraude y denuncia a la organización de consumo y defensor del pueblo. Vosotros no os quedáis impunes de esta

[Maria Gil @mriverogil]

@SEUR_responde El fraude perfecto: contrato servicio de 2 paquetes por ecoparcel, Seur viene,recoge los 2 paquetes ( 5kg y 20kg) y reporta a ecoparcel que solo ha recogido uno (qué casualidad, el de 5kg). Reporta que el segundo paquete no estaba preparado (tengo foto precintado)

[Maria Gil @mriverogil]

@SEUR_responde parte 3, el 910 de Madrid (la mujer que contesta no se presenta ni como de Seur), con una completa indiferencia me hace llamar a 4 tlf 807 con los que solo se puede llamar desde número fijo y la llamada se desconecta, envío email y DM aquí y nadie responde.

[Maria Gil @mriverogil]

@SEUR_responde parte 2: dice que lo recoge al día siguiente, por supuesto no aparece nadie y al final del día recibo email de que yo he cancelado la recogida del paquete. No puedo hablar con persona humana o presentar reclamación por internet porque el #de recogida no existe

[Maria Gil @mriverogil]

@TK_HelpDesk trying to purchase an extra piece of luggage. Website only allows to add extra kg but not buying an additional check in piece. Travel assistant is going in a loop. Can a human help please?

[Maria Gil @mriverogil]

@DubCityCouncil huge shout out and deep thanks to the Dublin City council team and animal welfare for managing my case so efficiently! Top customer service!

[Maria Gil @mriverogil]

@dunnesstores Sent already by email

[Maria Gil @mriverogil]

@AmazonHelp Uk but living in Ireland

[Maria Gil @mriverogil]

@volpegabriel87 Enhorabuena!!! 🎉🍾🎊

[Maria Gil @mriverogil]

@ESBNetworks power outage in Kildare Road, Dublin 12.

[Maria Gil @mriverogil]

@CMOIreland It only takes you a couple of trips in Dublin bus or Luas to understand why. I was just in bus 18 m, group of teenagers were without masks, screaming, laughing, shouting, coughing in purpose (as a joke).This is unfortunately a frequent behaviour.

[Maria Gil @mriverogil]

@AskAIB Hey, just confirming everything has been sorted :) thanks much for quick and effective solution

[Maria Gil @mriverogil]

@AskAIB hi team, letting you know I am experiencing issues with website and app since yesterday morning. Not sure if it is a wider issue? Didn’t know how to report it so tweeting you

[Maria Gil @mriverogil]

@AskAIB Thanks! I’ll try this and let you know :)

[Maria Gil @mriverogil]

@VirginMediaIE Hi Kellie, it was solved yesterday around 2pm. Would you please let me know how I can get support and report broadband issues when they happens outside Ireland business hours? It was a nightmare yesterday.

[Maria Gil @mriverogil]

@VirginMediaIE hi, having issues with cable internet since early this morning, any idea on how I can report outside business hours?

[Maria Gil @mriverogil]

@gardainfo received a call from [phone] letting me know that my PPS number has been suspended. Please, let me know how to report scam

[Maria Gil @mriverogil]

@Luas Meaning civilized people take bus. Uncivilized take Luas. Got it!

[Maria Gil @mriverogil]

@Luas went this morning in Lúas from Blackhorse to O’Connell and was shocked by the amount of people not wearing mask and uncivilized behavior. It was a COVID feast. On my way back, took the bus and it is a game changing. I think you have some work to do to keep us safe