Jamie

[Jamie @MrJamalam]

@MrMattyLee

[Jamie @MrJamalam]

@Royal_Greenwich cyber attack isn’t the best look, if you need help securing your systems, let me know. Maybe divert some of our council tax into better cyber security products 😎

[Jamie @MrJamalam]

@MrMattyLee What do you mean? It’s perfect, going from a slow horse to 007?!

[Jamie @MrJamalam]

@MrMattyLee @Kevfeige bring him back. Got some ideas me and Matt would love to run by you 😎

[Jamie @MrJamalam]

@withplum I’d avoid doing this, plum have been the worst to deal with. They are great for first timers who don’t mind getting their pants pulled down though 🙌🏻

[Jamie @MrJamalam]

@MrMattyLee 🥲

[Jamie @MrJamalam]

⁦@LEGO_Group⁩ it’s been more than 48 hours and I have no way to pay. You have cocked up monumentally and I still can’t get through to anyone.

[Jamie @MrJamalam]

@LEGO_Group @LEGO_Group @LEGOFortnite just been to your store in bluewater, although they were extremely polite they couldn’t help either.

What’s going on here? Threaten to cancel my order whilst taking no payment and giving me 5 days to resolve it and over 4 hours on hold with no answer.

[Jamie @MrJamalam]

@LEGO_Group you said there is an issue with payment but PayPal says it’s pending and waiting for you.

I’ve called and been on hold for a long while, I don’t want to lose my order! How do I get through?

[Jamie @MrJamalam]

@LEGO_Group come on man 🫠

You can’t be that short staffed surely?!

3rd time trying to call because you have an issue with paypal and threatening to cancel my order 😕

[Jamie @MrJamalam]

@jonnytrocian @LEGO_Group Nope, they have an auto cut off at 2hrs it seems.. just got hung up on again.. @LEGO_Group what is going on?

[Jamie @MrJamalam]

@LEGO_Group @LEGO_Group now I’m told by a robot, something has gone wrong and you need to end the call?!

[Jamie @MrJamalam]

@DirectHQ_Unit Account created this month

[Jamie @MrJamalam]

@asda I bought some clothes and the order says complete yet I’m an item missing and the return slip shows 7 of 8 items not 8 of 8. How do I get the other item?

[Jamie @MrJamalam]

@Matalan It doesn’t give me the option to DM you, can you message me?

[Jamie @MrJamalam]

@Matalan how do I go about getting a refund? My click and collect order won’t be collected due to the staff in your store and I’d like a refund now please

[Jamie @MrJamalam]

@OctopusEnergy hey! It seems like a top up has got stuck / not applied to my account. Are you able to help me get this on my account?

[Jamie @MrJamalam]

@thameswater we have no water, can’t report online due to your website being deliberately misleading and no way to contact you when water isn’t running.

How do we contact you?

[Jamie @MrJamalam]

@Royal_Greenwich @mtpennycook @averil_lekau @MrOkereke

After ydays shameful meeting when you tried to talk us into hearing the nonsense you dress up as sustainable streets was a failure because we need to have questions answered.. explain why the site does not work to feedback

[Jamie @MrJamalam]

@CommunityFibre @CommunityFibre no phone call, no contact just this.

Top tier customer service.. something you really do not have. I still make it around 5 hours before the 24 hours for a call back is up though.

I’d suggest maybe rebranding to Crapunuity Fibre?

[Jamie @MrJamalam]

@CommunityFibre Hey!

I’ve been waiting since January to get my upgrade.

I have sent multiple tickets in, your 48 hour response time has been over 336 hours.

Your customer service advisor got so frustrated I wouldn’t accept her less than professional approach and now..

[Jamie @MrJamalam]

@CommunityFibre After an hour and thirteen minutes, I’m told I need to wait 24 hours for a call back. Let’s see hey?