Hi @IndiGo6E — My flight was cancelled by your airline on Dec 6, 2025. As of Dec 30, no refund. Visited your Patna office 3 times—no resolution. On the GOI consumer grievance portal, you promised a refund in 5 days (Dec 24). Still nothing.
PNR: S3QLXF .
@DGCAIndia
@IndiGo6E This was the same thing that was told to me on the 6th & 13th December in person and on the 24th December on Consumer Portal. Today is the 30th of December. It seems that 5-7 business days has no meaning at @IndiGo6E
Also your website shows that the refund is complete but I asked my bank there is n credit in my Credit Card nor there is any credit in my linked savings account.
GOI grievance portal complaint number -> 8392085. This ticket was booked via your mobile app. @IndiGo6E@DGCAIndia has instructed to return money within 2 days of trip cancellation , you've failed to do so.
@ACTFibernet yes @ACTFibernet it has been resolved. I would like to say whilst the speed of your connection is SPLENDID, your support needs to still compliment that.
2 days done @Actfiber without internet,
only 20 more to go before my issue gets resolved(hopefully).
Great absolutely great professionalism. Btw still waiting to hear from one of your execs.
@ACTFibernet - Its been 38 hours since my internet was gone(prior to lockdown 24 hrs). What astonishes me is that for 38 hours no-one has replied to me and i have reached out to you people on Facebook,insta, customer support,android app,nodal officer. #Unprofessional#ACTFibernet
Interesting how some companies have people to collect money 2 days before 1st India lock-down but one day before the 2nd lockdown there are none to fix issues or even reply to customers. Don't accept new payments of you cannot provide necessary services @ACTFibernet#ACTFibernet
Interesting how some companies have people to collect money 2 days before 1st India lock-down but one day before the 2nd lockdown there are none to fix issues or even reply to customers. Don't accept new payments of you cannot provide necessary services @ACTFibernet#ACTFibernet
@ACTFibernet - Its been 38 hours since my internet was gone(prior to lockdown 24 hrs). What astonishes me is that for 38 hours no-one has replied to me and i have reached out to you people on Facebook,insta, customer support,android app,nodal officer. #Unprofessional#ACTFibernet
@ACTFibernet - Its been 38 hours since my internet was gone(prior to lockdown 24 hrs). What astonishes me is that for 38 hours no-one has replied to me and i have reached out to you people on Facebook,insta, customer support,android app,nodal officer. #Unprofessional#ACTFibernet