@Hoseasons big shout out to Fiona who I contacted this week in regards to an issue on a refund I was waiting for, she got this sorted straight away and even took the time to get back to me to tell me it had been processed. Much appreciated and Thank you
I already have Fiona, I just keep getting fobbed off with ‘it’s being processed’ it’s been over 3 weeks now, we were a party of over 30 people and every single person has received a refund except me
@Hoseasons how long are people waiting for refunds to breaks that could not go ahead due to covid? Today is 3 weeks since what would have been our departure date and still had no refund, I have obviously been messaging every week and the answer is always it’s being processed .
@Hoseasons hi, I have been trying to rearrange a holiday for next year with the voucher you have issued, there is a technical clitch on the page and it is not allowing me to confirm the change, another member of my family has had the same problem and also has had no luck getting