@AerLingus I checked in bags the night before & they made it to Amsterdam but the buggy left at door of airplane didn’t make it. I need this sorted I cannot manage without his buggy.
@AerLingus baby buggy lost (when left at door of plane 🤷🏻♀️) over a week ago, no contact from aer lingus no update just left struggling & carrying the baby - cannot understand how it disappears from the door of the aircraft??????
@AerLingus the luggage I checked in last night made it to my destination but the stroller I left at airplane door didn’t??? I now am on holidays with a toddler & no buggy 😢
@AerLingus eventually told I’d be charged again for seat booking (a must travelling with 3 children under 10) so had no choice but to pay & then couldn’t process & 2 factor authentication 🤷🏼🤷🏼🤷🏼🤷🏼 National airline 😡🤬 expecting my call back have my log number, agent name & ID
@AerLingus really disappointing customer service, you cancelled my flight without moving my seats. Web chat promised to sort seats(have screenshot) no development so 3 phone calls none logged, today after 1.5 hours on a call agent couldn’t help & no supervisor available
@PassportIRL has anyone managed to get through? Trying for 4 weeks now, 14th July date on tracking still no sign all documents sent in April 🤷🏻♀️ phone line permanently engaged, message box permanently greyed out 🤬