Allie Ryan

Limey chick with penchant for Chardonnay, chocolate, F1 and rescue dogs.

[Allie Ryan @mrsknickerbater]

@nsandihelp Email is up to date, received one from NS&I at 12:23 this morning.

[Allie Ryan @mrsknickerbater]

@nsandihelp struggling to find my NS&I number; original application was for joint account with my husband for investment bonds, but subsequently applied for my own Premium Bonds - joint account appears to have been resolved (submitted requested certified documents).

[Allie Ryan @mrsknickerbater]

@nsandihelp I tried that about 8am but as yet no email. 😐

[Allie Ryan @mrsknickerbater]

@nsandihelp Yes.

[Allie Ryan @mrsknickerbater]

@nsandihelp Suggestion for improvement: don’t take deposits until account is properly open, would save everyone a lot of time, effort, frustrating communication channels adding to poor customer service experience.

[Allie Ryan @mrsknickerbater]

@nsandihelp applying for a joint account, 1) money has already been taken, 2) money has not been deposited into savindg account, have now received request for documents to prove identity-please provide alternative options.

[Allie Ryan @mrsknickerbater]

@nsandihelp So deadline to provide certified documentation was yesterday, but no refund of original deposit, please advise when money will be returned.

[Allie Ryan @mrsknickerbater]

@nsandihelp So if application is cancelled deposit with interest will be refunded immediately, correct?

[Allie Ryan @mrsknickerbater]

@nsandihelp To be clear, you’re advising me to make non-essential trips to 1) library in order to make copies, and 2) to Post Office and pay for certification of documents-all this while the country is teetering on another lockdown? #covid19

[Allie Ryan @mrsknickerbater]

@nsandihelp I don’t think it would be appropriate to send originals of passport or DL - are you seriously suggesting that?

[Allie Ryan @mrsknickerbater]

@nsandihelp Do passports and DLs need to be certified?

[Allie Ryan @mrsknickerbater]

@nsandihelp Yes

[Allie Ryan @mrsknickerbater]

@nsandihelp So my husband received confirmation of the account being opened, his documents accepted (original returned), but still no deposit shown on account - I need to upload my docs - please advise how this can be done without having to go to the expense of getting certified and mailing.

[Allie Ryan @mrsknickerbater]

@nsandihelp I’m confused, either the account is open or it’s not. You have the funds, but not showing that it’s on deposit. If additional paperwork is required, then don’t take the funds in the first place. It’s not as straight forward in this post-Covid-19 world to get paperwork certified.

[Allie Ryan @mrsknickerbater]

@nsandihelp Documents requested need to be certified; with COVID-19 government guidelines, how is that possible?

[Allie Ryan @mrsknickerbater]

@nsandihelp Yes, email received from NSI confirming receipt, but do not see it on deposit. Plus, need alternate option for providing proof of ID, my husband provided his via the online application but no online option for me.

[Allie Ryan @mrsknickerbater]

@nsandihelp Received email with account number, plus text from my financial institution that confirmed payment to NS&I income bonds, July 26.

[Allie Ryan @mrsknickerbater]

When you can’t rely on the Courts for justice, we’ll just have to rely on Karma, hopefully it doesn’t wait too long to issue vengeance for these beautiful creatures.

[Jeremy Vine | Here, on Tiktok, Insta & Facebook @theJeremyVine]

What kind of person does this and then smirks on his way into court?
No empathy, no heart, no humanity. And he will have caused harm to other creatures and people in his life, too.
https://t.co/JIRBFnJI4W

[Allie Ryan @mrsknickerbater]

It is a disgrace and glad that you’ve publicly shared your view on this outrageous proposal. Instead of putting the burden on the greatest generation, let’s take a proper look at BBC financials and see where tax-payer money is being wasted!

[Piers Morgan @piersmorgan]

So we’re going to make D-Day veterans pay £154 for their TV licences? What an absolute disgrace. Shame on you, BBC.

[Allie Ryan @mrsknickerbater]

#DBDigitalSummit here to learn more about #Google.