Laura Eriera

"Oh yes, the past can hurt but the way I see it, you can either run from it or learn from it." - Rafiki (The Lion King) 🦁

[Laura Eriera @MrsLSE]

Bought a sofa from @scssofas thinking ‘Dalia’ was the colour. Its the fabric.
Now stuck in their customer service maze: store won’t help (bad for their KPIs), & head office might as well be a secret society.
Avoid the headache. #ScS #CustomerService @ScsSofasCare @ScsSofasCareHQ

[Laura Eriera @MrsLSE]

Reading back through all the nonsense I posted over the years 😆🙄🤦🏻‍♀️

[Laura Eriera @MrsLSE]

I love the A12

[Laura Eriera @MrsLSE]

I think I’m broken. It’s 11am and I’m still in bed 😳

[Laura Eriera @MrsLSE]

Don't watch the clock; do what it does. Keep going.

[Laura Eriera @MrsLSE]

@visitlondon 🎄 Planning to experience the enchanting Christmas Lights London by Night bus tour this season! 🌟✨ But got a question - do you welcome well-behaved dogs on board?🐾 It's unclear when booking. 🐶🤔

[Laura Eriera @MrsLSE]

#CFCMatchday

[Laura Eriera @MrsLSE]

#CFCMatchday 💙

[Laura Eriera @MrsLSE]

#CFCWMATCHDAY

[Laura Eriera @MrsLSE]

#CFCWMATCHDAY

[Laura Eriera @MrsLSE]

#CFCWMATCHDAY

[Laura Eriera @MrsLSE]

@timhortonsuk what the hell are you playing at in Ipswich.
Waiting for 15 minutes and a member of your staff is clearing wandering around the kitchen browsing his phone.
Excuse the reflection!

[Laura Eriera @MrsLSE]

@JustPark how in the world do you get a space booked when both your app and website are declining my company’s corporate card, my personal debit card and personal debit card.
I need a car parking space booked urgently!

[Laura Eriera @MrsLSE]

@TUIUK what on the earth has happened to your company recently. I have made several calls to you today, none of the staff seem to have a clue! Service has MASSIVELY gone downhill. Can I please ask a manager or someone with some experience & customer service skills calls me ASAP.

[Alia @aliouula]

this moment felt more like they’re sad at the unnecessary hurt the producers caused them, rather than them being upset with each other #LoveIsland

[Laura Eriera @MrsLSE]

I have just DM’ed you my confirmation number.

[Travelodge UK @TravelodgeUK]

@msLSF87 Hello Laura, we're really sorry to hear this. Could you kindly DM us your confirmation number please? - Shaf

[Laura Eriera @MrsLSE]

I am still waiting for a refund @TravelodgeUK for checking out of your hotel a night early due to the standards being the very lowest I have ever stayed in. This is day 5. No payment on my online banking!

[Laura Eriera @MrsLSE]

@ArgosHelpers see my dm trail with yourselves and here is the photos you just requested!

[Laura Eriera @MrsLSE]

@Argos_Online when you put a whole desk together and realise there is damage to some of the panels it is really disheartening. I don’t want to collapse it again to return to store. Are you able to resend the panels that are damaged?

[Laura Eriera @MrsLSE]

@ArgosHelpers This is embarrassing for you. They were all in my original tweet over a week ago. Seems you have got yourself all lost and confused due to not following up the complaint initially.

[Laura Eriera @MrsLSE]

@ArgosHelpers your staff started to help me on DM over a week ago and have now vanished off planet earth. I can’t believe this service. Can you please look into my messages as soon as possible.