Mrs Murray Art

[Mrs Murray Art @MrsMurrayART]

I need actual assistance from someone who has an answer as to when a bucket truck can get to my house to correct a problem that was caused by one of optimum's trucks in the first place! IT HAS BEEN OVER 3 WEEKS. This is unacceptable @optimum

[Mrs Murray Art @MrsMurrayART]

@optimum @OptimumHelp I have been without internet service since June 29 after a Optimum bucket truck was at the utility pole in the front of my house. When the truck pulled away my internet stopped working.

[Mrs Murray Art @MrsMurrayART]

I have called "customer service" multiple times & the only solution I am given is to make another appointment in a number of days with a request for a bucket truck. WHO CAN HELP ME? WHO IS BEING HELD ACCOUNTABLE? No one has answers for me.