5) as a long time customer seriously considering canceling and going back to Frontier- they cost more, their technology service is unreliable, but I can get to a live human in customer service in less than an hour
3) tried to use the robo chat on https://t.co/zPqITZsdC2
4) spent 10 minutes debating whether it's worth the next 40-90 minutes trying to get through to a live person anywhere in your company
5) as a long time customer seriously considering canceling and going back to
All of this takes place, by the way AFTER I have:
1) gone to the "MyXfinity" app and found no helpful information except that my auto pay account is current
2) reset my router and waited the recommended 15 minutes for service to be restored
I have stopped recommending Xfinity because you can't get through to a live human in customer service unless you tell the robo call system you want to cancel service, they finally put you through to humans so you can be transferred around until you reach someone who can help you.
I'm beginning to think that wearing a mask is a sign of good manners, which is why Trump Republicans are so keen to resist it
After all, good manners have always limited our freedom to do whatever we like: for example, like not caring that our behaviour may harm others
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