Sandra Nelson

views are my own and not affiliated to any organisation

[Sandra Nelson @mrssandranelson]

@HMCTSgovuk 21 weeks, probate. Still no end in sight. @RobertJenrick emailed 7.5weeks ago, no answer. Stage 2 complaint-7wks no answer. Constant incorrect information. @MartinSLewis @BBCTheOneShow financial and emotional stress for grieving families is not ok

[Sandra Nelson @mrssandranelson]

@HMCTSgovuk DM unavailable…..

[Sandra Nelson @mrssandranelson]

@HMCTSgovuk nearly 17 weeks into probate application- all I get is I’m in a queue. Just wait. Stage 2 complaint unanswered. Incorrect contradictory information given by staff. MP emails all unanswered. Email to Nick Goodwin unanswered.
Severe financial hardship- no one cares??

[Sandra Nelson @mrssandranelson]

18 weeks since probate application and still I’m “in a queue”.

Stage 2 complaint unanswered.
Incorrect information from HMCTS staff.
Email from MP & CEO Nick Goodwin unanswered.

The emotional distress of this is unimaginable @HMCTSgovuk @MoJGovUK @sarahsackman @RobertJenrick